Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alaiah Ballow

Philadelphia

Summary

Developed exceptional customer service and organizational skills in fast-paced retail environment, looking to transition into new field. Skilled in inventory management and sales strategies, with proven ability to adapt and learn quickly. Aims to leverage these transferrable skills to contribute effectively in new professional setting. Professional retail worker with proven experience in customer service, sales, and stock management. Known for strong team collaboration, adaptability, and solutions-driven approach. Skilled in assisting customers, handling transactions, and maintaining store organization. Reliable and results-focused, ready to contribute effectively in dynamic retail environment.

Overview

1
1
year of professional experience

Work History

Retail Assistant

Primark
09.2023 - 06.2024
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Sales Advisor

H&M Retail
05.2023 - 08.2023
  • Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
  • Increased sales by establishing rapport with customers and identifying their needs.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Education

Cosmetology

Jean Madeline Aveda Institute
Philadelphia, PA

High School Diploma -

Girls High School
Philadelphia, PA
06.2024

Skills

  • Customer service
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • POS system operation
  • Cash register operation
  • Cash handling accuracy
  • Adaptability and resilience
  • Sales floor organization
  • Complaint handling
  • Team collaboration aptitude
  • Upselling strategies

Timeline

Retail Assistant

Primark
09.2023 - 06.2024

Sales Advisor

H&M Retail
05.2023 - 08.2023

Cosmetology

Jean Madeline Aveda Institute

High School Diploma -

Girls High School
Alaiah Ballow