Alaina MacPhail
Jeannette
Summary
Motivated Chemistry major and Sociology minor with strong healthcare and customer-facing experience. Three years as a hospital pharmacy technician and four years in promotional sales demonstrate a unique blend of scientific expertise, patient interaction, and persuasive communication. Skilled at translating complex information into clear benefits for diverse audiences, with proven success in building relationships and driving results.
Overview
3
3
years of professional experience
Work History
Inorganic Chemistry Lab Assistant/Teaching Assistant
W&J College
08.2025 - Current
- Supervised lab sessions and enforced safety standards.
- Guided students through experiments, simplifying complex concepts.
- Provided feedback on lab reports, strengthening leadership and communication.
Brand Ambassador
Barsmart Inc.
06.2022 - Current
- Drive product sales and awareness, engaging 50–100 customers per event.
- Educate consumers on benefits and features, consistently boosting sales.
- Provide market insights to marketing teams, influencing strategy and ROI.
Pharmacy Technician Intern
UPMC East Hospital
05.2025 - 09.2025
- Supported pharmacists in preparing and delivering medications for 100+ patients daily.
- Educated patients and staff on prescription usage and safety.
- Compounded sterile IV medications with accuracy and compliance.
Pharmacy Technician
Westmoreland Hospital
12.2022 - 12.2024
- Processed prescriptions, managed insurance/billing, and assisted patient care.
- Delivered medications per hospital protocols, ensuring regulatory compliance.
- Built broad knowledge of therapeutic classes relevant to pharmaceutical sales.
Community Organizer Intern
Protect PT
05.2024 - 07.2024
- Researched and presented public health impacts to community stakeholders.
- Engaged 500+ residents through outreach and events.
- Developed persuasive PSAs, enhancing communication skills.
Education
Bachelor of Arts - Chemistry Major, Sociology Minor
Washington & Jefferson College (W&J)
Washington, PA05.2026
Skills
- Sales/Customer Engagement: Product promotion, relationship-building, needs assessment
- Healthcare Knowledge: Medical terminology, patient education, pharmacology fundamentals
- Technical Proficiency: Excel, Word, PowerPoint, Teams, Zoom
- Scientific Expertise: Data analysis, lab techniques (PCR, spectroscopy, microscopy)
- Soft Skills: Public speaking, adaptability, cross-team collaboration
LEADERSHIP & CAMPUS INVOLVEMENT
- Director of Risk & Inclusion, Panhellenic Council – Educated 100+ members on compliance, safety, and inclusion.
- Risk Prevention Team, Kappa Kappa Gamma – Supported member wellness and safety initiatives.
- Fundraising & Event Volunteer, Glock Foundation – Coordinated events and engaged healthcare providers/donors.
- Peer Tutor (Sociology) – W&J College.
- Additional Involvement: Orientation Leader, Peer Accountability Board, Neuroscience Club, Presidents Without Borders, Special Olympics Volunteer, Student Affiliates of ACS.
Timeline
Inorganic Chemistry Lab Assistant/Teaching Assistant
W&J College
08.2025 - Current
Pharmacy Technician Intern
UPMC East Hospital
05.2025 - 09.2025
Community Organizer Intern
Protect PT
05.2024 - 07.2024
Pharmacy Technician
Westmoreland Hospital
12.2022 - 12.2024
Brand Ambassador
Barsmart Inc.
06.2022 - Current
Bachelor of Arts - Chemistry Major, Sociology Minor
Washington & Jefferson College (W&J)