Alaina Medbery
Warminster
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains efficiency, focus and a positive attitude in high-volume environments.
Overview
7
7
years of professional experience
Work History
Waitress
Taorminas Pizza And Pasta
03.2018 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Oceanside Beach Bar and Grill
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Waitress
The Cheesecake Factory
01.2023 - 02.2024
- Collaborated with team members to consistently provide efficient service during peak hours.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Contributed to increased sales by promoting daily specials and making personalized menu recommendations.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
Education
High School Diploma -
William Tennent High School
Warminster, PA01.2022
Skills
- Strong multitasking
- Attention to detail
- Hospitality service expertise
- Customer service
- Service prioritization
Timeline
Waitress
Oceanside Beach Bar and Grill
03.2024 - 08.2024
Waitress
The Cheesecake Factory
01.2023 - 02.2024
Waitress
Taorminas Pizza And Pasta
03.2018 - Current
High School Diploma -
William Tennent High School
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