Alaina Reitz

• Provide friendly, professional customer service in a fast-paced environment.
• Communicate menu options clearly and address customer questions or concerns.
• Process cash and card payments accurately and balance checks.
• Multitask while managing multiple tables and maintaining quality service.
• Support team operations by restocking supplies and assisting coworkers.

• Processed customer orders accurately, handling cash register transactions and payment accurately.
• Prepared menu items following recipe specifications and quality standards.
• Assembled carryout and delivery orders with attention to accuracy.
• Assisted teammates during peak periods by managing customer flow during busy periods.
• Resolved order issues professionally, ensuring prompt service and customer satisfaction.

• Took accurate food and beverage orders and entered requests into POS system.
• Provided efficient service while managing multiple tables and customer requests.
• Handled cash and credit card transactions.
• Maintained professionalism when assisting customers during busy shifts.

In progress

• Dean's List (Spring Semester, 2026)
• SRU Achievement Award
• Women In Business Member