Alana Morgan
Philadelphia
Summary
Motivated finance student working towards Bachelor's in Business Administration, ready to utilize academic expertise and practical experiences in financial analysis and business operations, fostering development in cooperative environments.
Overview
3
3
years of professional experience
Work History
Cadet Officer
United States Army Reserve
Horsham
03.2025 - Current
- Streamlined communication between cadets and leadership to resolve concerns and boost morale.
- Supported planning and execution of community service initiatives to encourage engagement and leadership.
- Directed management of equipment and supplies for optimal training activities and field exercises.
Team Member
Chick-fil-A
Hyattsville
06.2024 - Current
- Processed customer orders accurately and swiftly, ensuring a positive dining experience.
- Monitored food safety practices to comply with health regulations and maintain quality standards.
Cashier
Maryland National Capital Park and Planning Commision
07.2023 - 09.2025
- Processed customer transactions accurately, using point-of-sale systems. Handling over $500 in cash & card payments a day, while ensuring compliance with cash management protocols.
- Scheduled large party accommodations for parties ranging from 20 to 100 individuals for birthday & summer camp purposes. While employed, I effectively communicated with diverse clientele from all different backgrounds.
- Trained four new employees on register functions and customer service best practices while employed.
Server
iHop
01.2023 - 09.2023
- Performed diverse functions as host, to-go specialist, and lead floor member while serving customers.
- Ensured adherence to health regulations and cleanliness standards in partnership with kitchen staff for efficient service.
- Addressed customer complaints professionally, fostering trust and maintaining strong relationships.
Education
Bachelors in Business Administration - Finance
Fox School of Business, Temple University
Philadelphia, PA05-2028
Some College (No Degree) -
Prince George's Community College
Largo, MDSkills
- Strong work ethic
- Weapon proficiency
- Empathetic communication
- Medical support skills
- light utility vehicle operation knowledge
- Basic Excel skills
Accomplishments
Minute Man Scholarship Recipient
Affiliations
Member of Owls on the Hill, a Temple University advocacy organization that gives Temple students a platform to champion meaningful legislative and community issues in the state capital
Extracurriculars
Active participant in intramural volleyball league, promoting teamwork, fitness, and overall well-being
Timeline
Cadet Officer
United States Army Reserve
03.2025 - Current
Team Member
Chick-fil-A
06.2024 - Current
Cashier
Maryland National Capital Park and Planning Commision
07.2023 - 09.2025
Server
iHop
01.2023 - 09.2023
Bachelors in Business Administration - Finance
Fox School of Business, Temple University
Some College (No Degree) -
Prince George's Community College