Alanda S. Johnson
Philadelphia,PA
Summary
Driven by a desire to continuously expand my professional network while also acquiring new skills. Passionate in providing the best possible patient care and to utilize my expertise and experience to contribute to the success of the organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator
Penn Medicine Radnor
09.2023 - Current
- Assisting management in overseeing Central Registration, greeting patients and assisting patients, completing registration, verifying insurance, collecting payments, transcribing scripts, scheduling appointments
Patient Services Representative
Good Shepherd Penn Partners
12.2019 - 09.2023
- Providing customer service to patients, completing patient registration, verifying insurance, scheduling appointments, collecting payments
Courier
Priority Express
06.2016 - 12.2019
- Transporting specimens and medical documents to various facilities, documenting deliveries and pick-up information onto database, ensuring all specimen and documents have been properly secured in vehicle
Rehabilitation Coordinator
Broomall Rehabilitation and Nursing Center
07.2015 - 06.2016
- Assisting in clerical duties, assisting therapist with treatments, filing documents
Network Office Operations Assistant
Northwestern Mutual Network
02.2001 - 06.2015
- Coordinate and provide training support for new Financial Representatives, consult and provide direct assistance to the Director of Operations, Chief Financial Officer, and New Business Administrator
Education
Psychology -
Community College of Philadelphia
Philadelphia PA09-1993
Office Management -
SCS Business And Technical Institute
Philadelphia PA09.1993
High School Diploma -
Robert E Lamberton High School
Philadelphia, PA06-1992
Skills
- Creativity
- Leadership
- Excellent Communication
- Problem solving
- Fast learner
- Time management
- Teamwork
- Attention to detail
Certification
Certificate of Completion Direct Care Staff Training Course and Competency
Certificate in Customer Service, Teamwork, and Professional Sales from Retail Skills Center
Timeline
Patient Services Coordinator
Penn Medicine Radnor
09.2023 - Current
Patient Services Representative
Good Shepherd Penn Partners
12.2019 - 09.2023
Courier
Priority Express
06.2016 - 12.2019
Rehabilitation Coordinator
Broomall Rehabilitation and Nursing Center
07.2015 - 06.2016
Network Office Operations Assistant
Northwestern Mutual Network
02.2001 - 06.2015
Psychology -
Community College of Philadelphia
Office Management -
SCS Business And Technical Institute
High School Diploma -
Robert E Lamberton High School
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