Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Sales Team Leader
Momentum Solar
South Plainfield
03.2021 - Current
Trained new team members on product knowledge and sales techniques.
Developed training materials for ongoing employee development and skill enhancement.
Analyzed customer feedback to refine service offerings and improve client satisfaction.
Conducted regular team meetings to discuss strategies and address challenges.
Provided support to team members in resolving customer inquiries and issues.
Analyzed sales data and generated reports for management review.
Resolved escalated customer complaints in a timely manner while maintaining positive relationships.
Patient Care Coordinator
Medimatrix
Astoria
06.2016 - 02.2021
Coordinated patient appointments and managed scheduling conflicts effectively.
Communicated treatment plans clearly to patients and families as needed.
Maintained accurate records of all patient care activities using electronic health record systems.
Provided administrative support for patient care staff.
Processed patient intake information and updated medical records prior to treatment.
Internship
Notary Public Sucre
Caracas
Facilitated communication between clients and notary services to ensure smooth operations.
Gained knowledge of notary laws and regulations through hands-on experience.
Observed and learned best practices in document verification procedures from experienced staff.
Prepared reports summarizing project progress and results for management review.
Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
Legal Assistant
Legal Desk Orta & Asociados
Caracas
Prepared legal documents and correspondence for client cases.
Managed case files and maintained organized electronic records.
Conducted legal research to support attorneys in case preparation.
Reviewed legal documents for accuracy and compliance with regulations.
Supported attorneys during trial preparation and court proceedings.