Aleigha Sweigard
Lebanon
Summary
Dynamic individual with a strong background in customer service and effective communication. Experienced in coordinating events and training teams to achieve high standards of service and satisfaction.
Overview
7
7
years of professional experience
Work History
Barista
The Farmhouse at Englewood Hershey
Hershey
07.2024 - Current
- Trained new baristas on standard operating procedures and customer service techniques.
- Collaborated with faculty and staff to plan events that promoted the event spaces.
- Managed calendars, including scheduling events and employees' shifts.
- Provided customers with appointment scheduling information and assistance.
Retail Worker
Desserts Etc By The Hershey Pantry
Hershey
09.2022 - 12.2023
- Managed inventory levels by restocking supplies and reporting shortages promptly.
- Trained new staff on operational procedures and company standards effectively.
- Assisted customers in selecting desserts and beverages from the menu.
- Initiated friendly conversation with customers to determine level of assistance required.
Gymnastics Coach
Artistic Sports Academy Plus
Harrisburg
09.2018 - 07.2023
- Developed training programs for athletes of various skill levels.
- Monitored student progress and provided constructive feedback regularly.
- Coordinated practice schedules to optimize training sessions effectively.
- Ensured compliance with safety regulations during all activities and events.
Education
Associate of Science - Business Administration
Harrisburg Area Community College
Harrisburg, PA05-2025
BBA - Business Administration
Arizona State University
Tempe, AZSkills
- Customer service
- Team collaboration
- Event planning
- Employee training
- Inventory management
- Effective communication
- Project management
- Positive and professional
Timeline
Barista
The Farmhouse at Englewood Hershey
07.2024 - Current
Retail Worker
Desserts Etc By The Hershey Pantry
09.2022 - 12.2023
Gymnastics Coach
Artistic Sports Academy Plus
09.2018 - 07.2023
Associate of Science - Business Administration
Harrisburg Area Community College
BBA - Business Administration
Arizona State University