ALEJANDRA M.J DAVID MALDONADO
Fayetteville
Summary
Dynamic associate with a proven track record at Walmart, enhancing customer satisfaction through exceptional service and effective problem-solving. Skilled in management and training, I excel in fostering strong stakeholder relationships. Bilingual with a keen attention to detail, I am committed to continuous learning and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Associate
Walmart
06.2022 - Current
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Work as a trainer,a releaser and forklift operator
- Contributed to profitability by training new employees on safe, efficient use of forklift equipment and through troubleshooting processes to maintain optimal performance
Education
Environmental Engineering - Engineering
University San Carlos, Guatemala
Guatemala05-2021
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Thorough job knowledge
- Speaks second language
- RIP hunting/ problem solving
- Consolidation/slotting/ICQA
- BULK and Overbox
- Trainer
- Willingness to learn new functions for all process's
- FTS's
Accomplishments
Employee of the month twice in a row
Certification
- Certification ISO
- Certification GLOBAL GAP
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Associate
Walmart
06.2022 - Current
Environmental Engineering - Engineering
University San Carlos, Guatemala
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