Shift Manager
Popeyes® Louisana Kitchen
2024 - 2026
- Supervised daily operations to ensure compliance with food safety and quality standards.
- Trained and mentored team members on efficient service practices and customer engagement techniques.
- Managed inventory levels, reducing waste through effective stock rotation and ordering processes.
- Implemented scheduling strategies to optimize labor resources during peak hours.
- Resolved customer complaints promptly, enhancing overall guest satisfaction and loyalty.