Alejandro Marin
Warminster
Summary
Dynamic professional driver with a proven track record at Lyft and Uber, excelling in route planning and customer service. Recognized for maintaining a safe driving record and fostering strong relationships with passengers, enhancing satisfaction and repeat business. Bilingual communicator adept at problem-solving and ensuring timely, efficient transportation services.
Professional driver with comprehensive experience in transportation and logistics. Known for punctuality and adherence to safety regulations, providing dependable service to clients. Focused on team collaboration and meeting evolving demands, showcasing strong navigation and vehicle maintenance skills.
Experienced with safe driving practices, ensuring passenger safety and timely arrivals. Utilizes route optimization and vehicle upkeep techniques to enhance service efficiency. Knowledge of local and regional routes, fostering reliable and consistent transportation solutions.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
20
20
years of professional experience
Work History
Professional Driver
Lyft And Uber
01.2022 - Current
- Navigated complex urban environments to optimize route efficiency and minimize wait times.
- Ensured passenger safety by adhering to traffic regulations and practicing defensive driving techniques.
- Maintained vehicle cleanliness and performed routine inspections to ensure operational readiness.
- Provided exceptional customer service, addressing passenger inquiries and resolving issues promptly.
- Utilized GPS technology to enhance navigation accuracy and improve trip efficiency.
- Fostered positive relationships with passengers, contributing to high ratings and repeat business.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Contributed to company''s safety record with consistent adherence to traffic laws and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Utilized effective communication skills when interacting with passengers from diverse backgrounds and varying needs.
- Completed routes efficiently and according to compliance rules.
- Maintained a clean and organized vehicle to ensure a comfortable and safe experience for passengers.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Followed all relevant traffic laws and safety regulations.
Parts Delivery Driver
Toyota Motor Manufacturing
03.2019 - 02.2022
- Delivered automotive parts efficiently to various production areas, ensuring timely assembly operations.
- Maintained accurate inventory records using warehouse management systems to optimize stock levels.
- Collaborated with team members to streamline delivery routes, enhancing overall operational efficiency.
- Inspected outgoing shipments for quality and accuracy, minimizing discrepancies in deliveries.
- Implemented process improvements that reduced delivery times and enhanced customer satisfaction levels.
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
Intake Coordinator
JABCO
03.2006 - 05.2015
- Managed client intake processes to ensure accurate and timely data collection.
- Coordinated communication between clients and internal teams to facilitate service delivery.
- Developed and maintained client relationship management systems for improved tracking.
- Streamlined appointment scheduling procedures, enhancing overall operational efficiency.
- Collected, verified, recorded and processed client demographics, insurance payments, and referral information.
- Coordinated with multidisciplinary teams to ensure seamless delivery of services and support for clients.
- Managed caseloads efficiently, prioritizing tasks based on urgency and complexity of cases.
- Exceeded performance goals by consistently meeting or surpassing target benchmarks in key result areas such as timeliness and accuracy of intakes completed.
- Input data and completed placement paperwork.
- Collaborated with team members to develop a comprehensive client database, ensuring accurate recordkeeping.
Education
GED -
Coral Gables High School
Miami, FL07-1994
Skills
- City and non-city driving
- Route planning
- Transportation
- Safe driving record
- Fluent bilingualism
- Customer service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Professional Driver
Lyft And Uber
01.2022 - Current
Parts Delivery Driver
Toyota Motor Manufacturing
03.2019 - 02.2022
Intake Coordinator
JABCO
03.2006 - 05.2015
GED -
Coral Gables High School