Alexis Lepinsky
East Stroudsburg,PA
Summary
Proactive operations manager with experience in multiple fields. Recognized for strong leadership, attention to detail, and the ability to implement strategies that enhance work functions and routines for optimal outcomes. Versatile and professionally skilled in customer interaction and team coordination. Demonstrates ability to adapt quickly, improve processes, and boost team morale for exceptional service outcomes.
Overview
2025
2025
years of professional experience
Work History
CNA
Claremont Nursing & Rehabilitation Center - Carlisle, PA
Carlisle, PA
- Responded to resident concerns
- Cared for residents(health, safety, wellness, personal needs)
- Worked other departments as necessary(kitchen/house keeping)
- Data entry for all actions and functions related to job tasks and residents
- Documented patient care activities accurately in electronic health records
- Collaborated with team members to develop personalized care plans for residents
- Trained new staff on facility protocols and resident care techniques
- Advocated for resident needs, fostering a compassionate environment for healing
- Assisted patients with daily living activities, promoting independence and dignity
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties
- Ensured prompt response to call lights, addressing patient needs in a timely manner
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Reduced patient stress levels through effective communication and active listening skills
- Helped patients with self-feeding and assisted feeding, based on individual needs
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls
- Documented patient information and care activities in electronic health record
- Followed directions of licensed nurses to administer medications and treatments
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Associate
Costco
Marlboro, NJ/Ocean, NJ/Edison, NJ
- Worked multiple departments(front end, gas, bakery, clothing, stock, hard lines, produce, security, carts, food court)
- Gathered, organized and input information into digital database.
- Assisted in maintaining inventory accuracy through regular stock checks and data entry.
- Supported customer service initiatives by addressing inquiries and resolving issues efficiently.
- Collaborated with team members to optimize workflow and improve operational efficiency.
- Executed daily merchandising tasks, ensuring product placement met company standards.
- Trained new associates on safety protocols and company policies to enhance compliance
- Conducted routine equipment checks to ensure proper functionality and safety compliance
Hospitality Specialist
Super 8 By Wyndham
New Cumberland, PA
03.2024 - 02.2025
- Job specific data entry
- Restructured scheduling for employees
- Revised function of all working departments
- Supervised all shifts
- Coordinated employees
- Managed Maintenance
- Managed Housekeeping
- Managed front desk
- Worked all departments as necessary
- Received promotion and offered further advancement
- Supervised grounds and all function of property
- Received positive feedback consistently for guests
- Hosting of special events, contributed to successful execution of services offered
- Responded to guest inquiries and concerns promptly, enhancing customer satisfaction
- Implemented feedback from guests to improve service delivery and operational efficiency
- Adapted quickly to changing environments, demonstrating flexibility in various tasks
- Boosted hotel quality and service scores by motivating and supporting all departments
- Mastered various property management systems to efficiently handle reservations, record keeping, billing processes, and inventory tracking
- Stayed up-to-date with industry regulations and standards
- Planned, organized and managed events, following client specifications to enhance satisfaction
- Developed and executed strategies to improve operational efficiency
Education
High School Diploma -
State of NJ
2007
Skills
- Time management
- Data Entry
- Attention to detail
- Leadership qualities
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Work Planning and Prioritization
- Inventory management
- Cross-functional teamwork
- Performance improvement
- Strategy development
- Policy implementation
- Preparing reports
- POS system operation
- Event coordination
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Conflict resolution
- Meeting scheduling
- Transaction processing
- Basic accounting
- Data collection and analysis
- Front office operations
- Check-in and Check-out procedures
- Creativity and innovation
- Incident reporting
- Issue resolution
- Cash drawer balancing
- Sales and upselling
- Mentoring and coaching
- Cultural awareness
Timeline
Hospitality Specialist
Super 8 By Wyndham
03.2024 - 02.2025
CNA
Claremont Nursing & Rehabilitation Center - Carlisle, PA
Associate
Costco
High School Diploma -
State of NJ