Alessandra Pavone
Broomall
Summary
Dedicated student who is a sales associate with strong customer service skills. Experienced in inventory management and team collaboration. Committed to enhancing customer experiences and driving sales growth.
Overview
4
4
years of professional experience
Work History
Sales Associate
Bryn Mawr Running
Media
05.2023 - Current
- Assisted customers in selecting appropriate running shoes and gear.
- Maintained organized displays of merchandise to enhance customer experience.
- Processed sales transactions accurately using POS systems.
- Provided product knowledge and recommendations to improve customer satisfaction.
- Restocked inventory shelves to ensure product availability and variety.
- Handled customer inquiries and resolved issues promptly and professionally.
- Participated in store events to promote community engagement and brand awareness.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Processed transactions using a point-of-sale system.
Restaurant Busser
Anthony's Ristorante
Springfield
05.2022 - 09.2022
- Cleared and set tables efficiently for incoming guests.
- Assisted servers by delivering food and drinks promptly.
- Restocked supplies, including utensils and napkins, as needed.
- Monitored guest needs, responding quickly to requests for assistance.
- Prepared dining areas for special events and large parties effectively.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays, or silverware from kitchens or supply departments to serving counters.
- Reset tables in a timely manner with clean silverware, napkins and condiments.
- Ensured that all areas were properly sanitized at the end of each shift.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Cleaned spills immediately using appropriate cleaning solutions ensuring safety protocols were followed.
Education
Bachelor Of Science (BS) - Biology
Kutztown University of Pennsylvania
Kutztown, PA05-2029
High School Diploma -
Marple Newtown High School
Newtown Square, PA06-2025
Skills
- Customer service
- Inventory management
- Team collaboration
- Time management
- Problem solving
- Effective communication
- Listening skills
- Goal oriented
- Strong work ethic
- Customer engagement
Accomplishments
- Active member of Kutztown University's XC/Track and Field team
Timeline
Sales Associate
Bryn Mawr Running
05.2023 - Current
Restaurant Busser
Anthony's Ristorante
05.2022 - 09.2022
Bachelor Of Science (BS) - Biology
Kutztown University of Pennsylvania
High School Diploma -
Marple Newtown High School