Dedicated business partner. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
years of professional experience
15
years of post-secondary education
Work History
Dell EMC
CPFR Demand Planning for North America Retail
10.2018 - Current
Job overview
Demand planner and liaison between all parties involved in the process, sales, marketing, supply
chain, product team and our clients.
Drove a mid-tier $6M revenue account to a successful turn around to an $22M
business in a calendar year.
Managed a full process reengineering of the demand planning cycle with the client,
helping attain yearly sales goals.
Sony Pictures Entertainment
Central America Sr. Financial Analyst
07.2016 - 10.2018
Job overview
Developed and implemented performance improvement strategies and plans to promote continuous improvement on customer's relationship, communications and negotiations on year long contracts.
Exceeded goals through effective task prioritization and great work ethic managing a wallet of over $500k a month.
Approached customers traveling to multiple Central American countries in order
to maintain a healthy and strong relationship with customers.
Dell EMC
Online Sales Support Sr. Analyst
01.2007 - 02.2016
Job overview
Process Improvement advisor for external customers, sales agents, catalog and product line managers, and online
business managers by providing our customers with an exceptional online experience.
Eliminated downtime and maximized revenue by providing top project quality control.
Increased customer satisfaction by resolving the online experience issues improving the sales process.
Education
Universidad Tecnológica De Panamá
, Panama
Bachelor's from Industrial Production Management
03.2012 - 02.2017
Universidad Tecnológica De Panamá
, Panama
Bachelor's from Technical Industrial Engineering
02.2002 - 02.2012
Skills
Forecasting and planning
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Software
SAP
SalesForcecom
Timeline
CPFR Demand Planning for North America Retail
Dell EMC
10.2018 - Current
Central America Sr. Financial Analyst
Sony Pictures Entertainment
07.2016 - 10.2018
Universidad Tecnológica De Panamá
Bachelor's from Industrial Production Management
03.2012 - 02.2017
Online Sales Support Sr. Analyst
Dell EMC
01.2007 - 02.2016
Universidad Tecnológica De Panamá
Bachelor's from Technical Industrial Engineering
02.2002 - 02.2012
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