Alex Oktavec
York
Summary
Dynamic Store Manager at Rutters with a proven track record in enhancing customer satisfaction through effective staff training and outstanding communication. Skilled in problem-solving and customer relations, I foster a positive environment that drives team performance and operational excellence. Committed to delivering exceptional service and maintaining strong customer relationships.
Overview
7
7
years of professional experience
Work History
Store Manager
Rutters
07.2018 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Improved customer satisfaction through staff training in customer service and product knowledge.
Education
Dallastown Area High School
York, PA06-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Customer service management
- Friendly and positive
- Outstanding communication skills
Timeline
Store Manager
Rutters
07.2018 - Current
Dallastown Area High School
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