Summary
Overview
Work History
Education
Skills
Timeline
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Alex Snowden

Midland

Summary

Dynamic and customer-focused professional with experience at Dunham's Sports, excelling in store maintenance and customer service. Proven ability to enhance shopping experiences through effective merchandise displays and problem-solving. Skilled in teamwork and time management, ensuring smooth operations and satisfied customers in fast-paced environments.

Developed strong customer service and sales skills in retail environment focused on sporting goods. Adaptable and quick to learn, with experience in product management and team collaboration. Seeking to transition into new field, leveraging transferable skills to make meaningful impact.

Overview

2
2
years of professional experience

Work History

Sporting Goods Associate

Dunham's Sports
05.2024 - Current
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Assisted customers with selecting appropriate gear for various sports, ensuring proper fit and functionality.
  • Assisted in relocating heavy equipment including gun safes, grills, and workout gear into customer vehicles and store areas.
  • Unloaded delivery trucks and emptied boxes full of store merchandise and other items that would eventually go out on the floor to get purchased.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Managed schedule while attending school and maintained availability throughout week.

Practicum Student

Slippery Rock Gameday Operations
08.2024 - 11.2024
  • Participated in weekly supervision meetings, allowing for self-reflection and professional growth.
  • Facilitated ticket scanning for fans in VIP tent, assigning color-coded wristbands based on age and legal drinking status.
  • Arranged tickets ahead of time for VIP tent members to collect once they check-in
  • Filled tents' coolers with beverages and organized tables, chairs, etc. before games commenced.

Cashier

Boscov's
03.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Student Assistant Coach

Beaver Area High School
11.2022 - 02.2023
  • Provided individualized instruction for athletes, focusing on skill development and technique refinement.
  • Offered suggestions on ways to improve gameplay.
  • Prepared field for practice and cleaned up equipment after session ended.
  • Motivated athletes by giving encouragement throughout practices.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps, and damage.

Education

No Degree - Sports Management

Slippery Rock University of Pennsylvania
Slippery Rock, PA
05-2027

Skills

  • Store maintenance
  • Customer Service
  • Merchandise displays
  • Trash management
  • Teamwork
  • Time management
  • Problem-solving abilities

Timeline

Practicum Student

Slippery Rock Gameday Operations
08.2024 - 11.2024

Sporting Goods Associate

Dunham's Sports
05.2024 - Current

Cashier

Boscov's
03.2023 - 08.2023

Student Assistant Coach

Beaver Area High School
11.2022 - 02.2023

No Degree - Sports Management

Slippery Rock University of Pennsylvania

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Alex Snowden