Dynamic Team Lead III at First Quality Retail Services with a proven track record in coaching and mentoring, enhancing workplace safety, and optimizing operations. Successfully reduced waste while driving revenue growth, demonstrating strong problem-solving skills and attention to detail to meet production goals and exceed customer demand.
Overview
13
13
years of professional experience
Work History
Team Lead III
First Quality Retail Services
Lewistown, PA
02.2013 - Current
Oversaw daily operations, ensuring adherence to company standards and procedures.
Trained and mentored team members on best practices and safety protocols.
Facilitated team meetings to align objectives and foster open communication among staff.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Monitored inventory levels, coordinating timely replenishment to meet customer demand.
Managed schedules, accepted time off requests and found coverage for short shifts.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.