Alex Wettig
Willow Street
Summary
Dedicated Certified Medical Assistant with a broad range of skills across all age groups and specialties. Expertise in clinical documentation, patient education, and blood collection techniques. Committed to enhancing patient safety and satisfaction through attentive care and precise execution of medical tasks.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant II
Penn State Health Lime Spring Outpatient Center
Lancaster, PA
03.2022 - Current
- Administered patient care tasks, including vital signs and medical history documentation.
- Assisted physicians with examinations and procedures, ensuring patient comfort and safety.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Trained new staff on best practices in patient care and office procedures.
- Called and faxed pharmacies to submit prescriptions and refills.
- Processed authorization requests efficiently to ensure timely patient care.
- Taught patients about medications, procedures, and care plan instructions.
- Collected blood samples using venipuncture and capillary techniques, ensuring patient comfort and safety.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Medical Assistant
Stephen G Diamantoni & Associates
Quarryville, PA
06.2016 - 03.2022
- Assisted in patient examinations and procedures to ensure optimal care delivery.
- Managed electronic health records using EHR systems for accurate patient data tracking.
- Facilitated communication between patients and healthcare providers to enhance service quality.
- Educated patients on treatment plans and medical procedures to promote understanding and compliance.
- Coordinated appointments, managed schedules, and ensured timely patient flow in clinic operations.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Centrifuged blood samples as outlined in clinical protocols.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
Phlebotomy Team Lead
Lancaster General Hospital
Lancaster, PA
06.2019 - 12.2020
- Led phlebotomy team, enhancing workflow efficiency and patient satisfaction through effective coordination.
- Trained and mentored new staff on best practices in blood collection and safety protocols.
- Implemented quality control measures to ensure accuracy in specimen handling and testing procedures.
- Organized daily work based on collection priority.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Verified patients' identification for proper sample collection.
Receptionist
Stephen G Diamantoni & Associates
Quarryville, PA
03.2009 - 06.2016
- Managed multi-line phone system, ensuring efficient call handling and timely responses.
- Scheduled appointments and coordinated meetings for clients and staff to optimize office workflow.
- Greeted visitors warmly, providing exceptional customer service and directing inquiries appropriately.
- Maintained organized reception area, enhancing professionalism and improving first impressions for visitors.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Reviewed and verified insurance coverage details for accuracy and completeness.
- Processed incoming correspondence promptly while maintaining an organized workspace.
Education
Certified Clinical Medical Assistant - Medical Assistance
NHA
High School Diploma -
Lampeter-Strasburg
Lancaster, PA2007
Skills
- HIPAA regulations adherence
- Specimens collection and processing
- Medication administration
- Clinical documentation
- Vital sign monitoring
- Inventory and supply management
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Patient education
- Blood collection techniques
- Vital signs monitoring
- Staple removal
- EKG
Accomplishments
- Recognized for going above and beyond expectations.
- Promoted to Certified Medical Assistant II
- Awarded "Time is brain, I saved one" in 2020
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified in Basic Life Support
Timeline
Certified Medical Assistant II
Penn State Health Lime Spring Outpatient Center
03.2022 - Current
Phlebotomy Team Lead
Lancaster General Hospital
06.2019 - 12.2020
Medical Assistant
Stephen G Diamantoni & Associates
06.2016 - 03.2022
Receptionist
Stephen G Diamantoni & Associates
03.2009 - 06.2016
Certified Clinical Medical Assistant - Medical Assistance
NHA
High School Diploma -
Lampeter-Strasburg