Alexa Smicker
Clear Vision Family Eyecare
Mars
9
years of professional experience
Compassionate nursing student with a Bachelor's degree in Communications, equipped to excel in dynamic healthcare environments. Strong work ethic and adaptability enhance collaborative and independent work capabilities. Committed to delivering quality patient care while actively pursuing professional development and mastery of new skills.
Work History
Optician
1 Year 9 Months- Measured pupillary distance, segment height, and frame fit for precise eyewear fabrication.
- Interpreted prescriptions and recommended lens options aligned with patient needs and lifestyle.
- Adjusted and repaired frames to improve comfort and alignment.
- Adjusted and repaired frames to improve comfort, alignment, and wearability.
- Processed optical orders accurately, coordinating with labs to ensure timely fulfillment.
- Resolved fit and vision concerns through careful troubleshooting and personalized follow-up.
- Verified and updated patient records promptly to guarantee accurate prescription information.
Server
3 Years 4 Months- Welcomed and cared for guests, enhancing their experience through attentive service
- Took orders via phone, facilitating efficient preparation of online orders for pickup and delivery
- Completed customer transactions by operating point of sale system, ensuring accurate processing
- Anticipated guest needs, resolving concerns quickly to preserve positive dining experiences.
Server
1 Year- Delivered customer service that contributed to overall satisfaction.
- Maintained knowledge of daily specials, new menu items, and promotions to enhance guest experience.
- Facilitated effective communication between kitchen and service staff to improve operational efficiency.
Social Media Marketing Intern
4 Months- Designed three original social media content pieces weekly to promote AngeLink brand and enhance community awareness of female empowerment
- Designed three pieces of original social media content weekly to promote the AngeLink brand and increase community awareness regarding female empowerment
- Network with social media influencers and stakeholders through outreach to effectively articulate AngeLink's mission and values
Server
1 Year 9 Months- Greeted guests warmly, ensuring positive customer experiences by addressing and resolving issues promptly
- Memorized menu, recommended dishes, and upsold items, contributing to increased revenue for the business
- Managed opening and closing tasks to maintain restaurant operations such as setting up the dining area, restocking supplies.
Hostess and Server
1 Year 2 Months- Maintained cleanliness by wiping down tables and sweeping floors to ensure a welcoming environment..
- Greeted guests warmly and seated them promptly, enhancing their dining experience.
- Recorded customer information accurately in reservation system to streamline service and improve guest satisfaction.
Education
Bachelor of Arts - Communications
- Public Relations concentration
Diploma in Nursing - Nursing
Skills
Patient education
Customer Service
Follow-up care
Strong verbal communication
Adaptability and flexibility
Multitasking
Teamwork and collaboration
Decision-Making
Microsoft Office
Health education
Patient Interaction
Professionalism
Certification
- Certified Phlebotomist
- Graduated from The Phlebotomy Training Center in August 2024 with excellent academic standing
Timeline
Optician
Clear Vision Family Eyecare
11.2024 - 08.2026Read More
Server
Firebirds Wood Fire Grill
01.2023 - 05.2026Read More
Social Media Marketing Intern
AngeLink
01.2022 - 05.2022Read More
Server
Twin Peaks
11.2021 - 11.2022Read More
Server
Carrabba's Restaurant
02.2020 - 11.2021Read More
Hostess and Server
Patron Mexican Grill
05.2017 - 07.2018Read More
Florida Gulf Coast University
Bachelor of Arts from Communications
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AHN West Penn Hospital School of Nursing
Diploma in Nursing from Nursing
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