Alexa Tanenbaum
Glen Mills
Summary
Experienced manager skilled in customer service, health and safety compliance, and staff training. Proven ability to enhance team performance and drive customer satisfaction.
Overview
9
9
years of professional experience
Work History
Manager
The Sugaree
Newtown Square
10.2016 - Current
- Managed daily operations to ensure smooth service and customer satisfaction.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Monitored health and safety compliance in food handling and preparation areas.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Implemented quality control measures to uphold company standards.
Stylist
Stile
Glen Mills
01.2024 - 06.2024
- Consulted with clients to identify their style needs and preferences.
- Collaborated with team members on promotional events and marketing strategies.
- Created custom looks for clients based on their individual style, body type, and personality.
- Advised clients on proper care techniques for garments and accessories.
- Provided excellent customer service to ensure client satisfaction.
Education
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania
West Chester, PA05-2026
Skills
- Customer service
- Marketing strategies
- Staff training
- Health and safety compliance
- Team leadership
- Sales techniques
Timeline
Stylist
Stile
01.2024 - 06.2024
Manager
The Sugaree
10.2016 - Current
Bachelor of Science - Interdisciplinary Studies
West Chester University of Pennsylvania