Alexa VonBussenius
York
Summary
Qualified Area Manager with solid background in managing division operations. Adept at streamlining processes and fostering team growth to drive organizational success. Demonstrated leadership and strategic planning skills contributing to high performance and effective resource management.
Overview
6
6
years of professional experience
Work History
Division Manager
Quantum Inventory Services
06.2022 - Current
- Developed strong team dynamics through regular communication, collaboration, and goal-setting initiatives.
- Created schedules that best suited the team and clients we service
- Audited and counted inventory through a range of audits
- Identified areas of improvement within the division, initiating targeted interventions to address specific challenges proactively.
- Established a culture of continuous learning within the division by promoting skill development initiatives and providing opportunities for professional growth.
- Worked with Microsoft Office software including Teams
Sales Associate
Batteries Plus
04.2020 - 04.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Repaired iPhone and Samsung phones in a timely and efficient manner
- Created and repaired key fobs for customer's vehicles
- Installed car batteries and accessories for customers
Night Stocker
Giant Food Stores
03.2019 - 03.2020
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Effectively stocked main grocery areas along with freezer and dairy sections
- Closely followed planograms and directions to provide clean and organized product for the next day
Sales Associate
Dollar General
08.2018 - 03.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Education
High School Diploma -
York County School of Technology
York, PA06-2018
Skills
- Sales and marketing expertise
- Staff training and development
- Customer-Client Relationship Development
- Operations management
- Strategic planning
- Cross-functional team coordination
- Microsoft Office
- Conflict Resolution
- Calendar-Based Management
- Attention to detail
- Active listening
- Effective communication
Timeline
Division Manager
Quantum Inventory Services
06.2022 - Current
Sales Associate
Batteries Plus
04.2020 - 04.2022
Night Stocker
Giant Food Stores
03.2019 - 03.2020
Sales Associate
Dollar General
08.2018 - 03.2019
High School Diploma -
York County School of Technology
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