Alexander Boston
Lancaster
Summary
Dynamic professional with a strong work ethic and integrity, experienced in delivering exceptional customer service at Chick-fil-A. Proven ability to foster customer loyalty and enhance guest experiences as an Activities Assistant at Circle M Campground. Skilled in managing schedules and resolving inquiries with patience and empathy, ensuring satisfaction and engagement.
Overview
3
3
years of professional experience
Work History
Cashier
Chick-fil-A
Lancaster, PA
05.2024 - 10.2025
- Provided exceptional customer service, resolving inquiries and ensuring satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Activities Assistant
Circle M Campground
Lancaster, PA
04.2023 - 09.2023
- Coordinated daily activities and events for campers, fostering engagement and participation.
- Assisted in planning and executing recreational programs, enhancing guest experiences.
- Utilized scheduling software to manage activity calendars, ensuring timely communication.
- Supported staff in organizing supplies and equipment for various activities, maintaining readiness.
Education
Associate of Science - Social Sciences
Harrisburg Area Community College
Harrisburg, PASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
Chick-fil-A
05.2024 - 10.2025
Activities Assistant
Circle M Campground
04.2023 - 09.2023
Associate of Science - Social Sciences
Harrisburg Area Community College