Alexander Burgos Agosto
Allentown
Summary
Results-driven professional with a proven track record at FedEx Ground, excelling in safe driving and exceptional customer service. Demonstrated expertise in DOT compliance and vehicle inspections, ensuring timely deliveries while fostering positive client relationships. Recognized for problem-solving abilities and maintaining a clean driving record, contributing to operational efficiency and customer satisfaction.
Professional driver focused on punctual and safe deliveries, ensuring goods reach their destinations efficiently. Known for reliability and adaptability in dynamic environments, contributing to team success. Strong in route planning and vehicle upkeep, offering dependable service with positive attitude.
Professional driver with substantial experience in efficient and safe transportation of goods. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Skilled in route planning, vehicle maintenance, and customer service, consistently demonstrating dependability and results-driven approach in all tasks.
Knowledgeable Desired Position with solid track record in efficiently delivering goods and ensuring timely schedules. Proven ability to navigate routes effectively, contributing to consistent on-time deliveries. Demonstrated expertise in vehicle maintenance and customer communication.
People-oriented Delivery Truck Driver with commitment to local community and businesses. Knowledgeable in modern delivery technologies and strong customer service skills. Proven record of expanding product placement by establishing exceptional relationships with store managers.
Quality Driver dedicated to on-time delivery. Comfortable lifting Number pounds and maneuvering heavy equipment. Highly skilled in navigation and safety. Experienced driving multiple types of rigs delivering refrigerated stock and livestock cargoes.
Clean-cut, approachable Delivery Truck Driver with experience in perishable products delivery and food stocking. Strong and capable product mover committed to excellent customer service and local geographic understanding.
Experienced Job Title offering exceptional skills in route planning gained during Number years in transportation. Demonstrated record of safe and efficient vehicle operations combined with top-notch client satisfaction scores.
Overview
25
25
years of professional experience
2
2
Languages
Work History
Deliver Truck Driver
FedEx:Ground
Bridgeport, PA
04.2019 - Current
- Operated delivery truck in compliance with safety regulations and company policies.
- Managed daily routes to ensure timely deliveries and efficient use of resources.
- Conducted pre-trip inspections to verify vehicle safety and operational readiness.
- Loaded and unloaded packages with attention to weight distribution and handling guidelines.
- Conducted pre-and post-trip vehicle inspections to identify maintenance needs or potential hazards for safe operation on the road.
- Provided exceptional customer service through clear communication, professionalism, and courtesy at each delivery stop.
- Handled fragile items with care, ensuring minimal product damage during transportation and delivery.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Maintained positive relationships with customers by addressing concerns or inquiries professionally and efficiently.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Drove truck in urban and rural areas to expertly make high volume of deliveries.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Delivered packages to customer doorsteps and business offices.
Police Officer
Puerto Rico Police Department
Puerto Rico
10.2001 - 11.2017
- Responded to emergency calls, ensuring public safety and rapid resolution of incidents.
- Conducted thorough investigations of crimes, gathering evidence and interviewing witnesses.
- Patrolled designated areas to deter criminal activity and foster community trust.
- Prepared detailed reports on incidents, ensuring accurate documentation for legal proceedings.
- Collaborated with local organizations to promote crime prevention initiatives within the community.
- Provided first aid and emergency assistance to victims during crisis situations.
- Enforced laws and regulations consistently while maintaining professionalism in high-stress environments.
- Mentored junior officers in best practices for law enforcement and community engagement strategies.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Utilized excellent communication skills when interacting with diverse populations, fostering trust between law enforcement and the community members they serve.
- Answered emergency calls for help from citizens and business owners.
- Enhanced public safety by conducting routine patrols and responding to emergency calls promptly.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Conducted preliminary investigations at scenes of major crimes.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Apprehended offenders and conducted interviews and interrogations.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Developed strong rapport with local businesses owners to address concerns about crime or vandalism affecting their establishments.
- Collaborated with other law enforcement agencies to solve complex cases and apprehend dangerous criminals.
- Assisted in the development of crime prevention strategies, resulting in safer neighborhoods.
- Supported supervisors with administrative tasks such as scheduling shifts and managing equipment inventory, increasing department efficiency and organization.
- Implemented community outreach initiatives that strengthened partnerships between residents and local law enforcement agencies.
- Served as a school resource officer, improving relationships between youth and police through positive interactions and educational programs.
- Responded to emergency calls to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Provided testimony in court proceedings.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Monitored criminal activity in community to identify suspicious activity.
- Monitored traffic violations, issuing citations as necessary.
- Handled citation and traffic violation paperwork.
- Checked vehicle equipment for proper functioning prior to use.
Maintenance Crew Member
Interstate Maintenance Cleaning Corporation
Horsham, PA
03.2017 - 03.2018
- Operated cleaning equipment to maintain facility cleanliness and safety standards.
- Assisted in routine maintenance tasks, ensuring optimal functionality of tools and machinery.
- Collaborated with team members to execute daily cleaning schedules efficiently.
- Identified maintenance issues and reported them to supervisors for timely resolution.
- Maintained inventory of cleaning supplies, ensuring availability for daily operations.
- Conducted inspections of premises to ensure adherence to safety protocols and cleanliness standards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Education
Associate Degree in Criminal Justice -
John Jay College of Criminal Justice
Gurabo Puerto RicoSkills
- DOT compliance
- Vehicle maintenance
- Communication and interpersonal skills
- Paperwork management
- Safe driving
- Customer service
- Route planning
- Warehouse operations
- Exceptional customer service
- DOT regulations expert
- Load securing techniques
- Accident prevention strategies
- Vehicle inspections
- Physical stamina and strength
- Problem-solving capacity
- Road safety
- Able to lift 75 lbs
- Teamwork and collaboration
- Loading and unloading
- Valid Driver's license
- Clean driving record
- Positive attitude
- Dispatch communication
- Order picking and processing
- Lifts up to number pounds
- Heavy lifting
- Load balancing
Languages
Spanish
Full Professional
English
Professional Working
Timeline
Deliver Truck Driver
FedEx:Ground
04.2019 - Current
Maintenance Crew Member
Interstate Maintenance Cleaning Corporation
03.2017 - 03.2018
Police Officer
Puerto Rico Police Department
10.2001 - 11.2017
Associate Degree in Criminal Justice -
John Jay College of Criminal Justice