
Application Engineer with experience supporting enterprise laboratory and hosting infrastructure environments, specializing in system monitoring, access management, and secure server operations. Skilled in Active Directory administration, patch management, automation using PowerShell, and troubleshooting production systems in regulated environments. Currently pursuing a Bachelor of Science in Cybersecurity and Information Assurance with CompTIA A+ and Network+ certifications, transitioning into security operations and cybersecurity analysis roles.
Support enterprise laboratory and environmental monitoring applications within a regulated environment, ensuring secure and reliable system operations.
• Monitored EMS platforms, including Desigo CC, overseeing production equipment status and escalating incidents to minimize operational downtime.
• Performed monthly maintenance and patching across four production servers, maintaining system availability and reducing security risk.
• Administered Active Directory users, groups, and permissions for hundreds of users, enforcing role-based access control and least-privilege principles.
• Developed PowerShell automation scripts to standardize administrative tasks and improve operational efficiency.
• Supported regulated change-management processes using Compliance Builder and eJIRA documentation workflows.
Administered Linux and Windows hosting servers within large-scale web hosting environments, supporting secure configurations and infrastructure reliability for customer-facing systems.
• Managed Linux and Windows server environments, performing troubleshooting, system configuration, and performance optimization across hosted infrastructure.
• Implemented and maintained DNS records and SSL/TLS configurations to support secure web services and encrypted communications.
• Analyzed server and network logs to diagnose system issues and assist in mitigation of DDoS and service disruption events.
• Collaborated with senior engineers to harden server environments and improve overall platform security posture.
Operating Systems: Linux, Windows Server
Identity & Access Management: Active Directory, User & Group Administration, RBAC, Least Privilege Access
Security: SSL/TLS, Patch Management, System Hardening, Log Analysis, Access Control
Monitoring & Operations: System Monitoring, Incident Escalation, EMS Monitoring, Production Support
Networking: DNS, TCP/IP, HTTP/S, Network Troubleshooting
Automation: PowerShell Scripting, Python Scripting, Task Automation
Platforms & Tools: Plesk, Desigo CC, Compliance Builder, eJIRA