Alexander Thilker
Lincoln University,PA
Summary
Seasoned automotive repair professional adept at inspecting, troubleshooting and repairing wide range of vehicles and issues. Knowledgeable about service schedules, well-versed in reading technical documentation.
Overview
13
13
years of professional experience
Work History
Automotive Technician
Leader Sunoco Service
05.2024 - Current
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Mechanic Shop Foreman
Meineke Auto Care Center
02.2023 - 05.2024
- Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
- Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
- Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
- Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
Shop Manager
Todd's Brake Shop
05.2015 - 02.2023
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
Automotive Technician
Mcgarrigle's Automotive Services
08.2014 - 05.2015
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Performed safety and emissions inspections.
Transmission Technician
Automotive Powertrain Industries
08.2013 - 08.2014
- Collaborated with other technicians to complete complex repair jobs efficiently and accurately.
- Adapted quickly to changing workloads, prioritizing urgent repair tasks to minimize customer inconvenience.
- Expanded knowledge base through continuous professional development opportunities, including training courses and industry seminars.
- Performed routine maintenance tasks, such as fluid changes and filter replacements, extending the lifespan of transmissions.
- Replaced damaged, missing, or defective parts with new and refurbished components.
Automotive Technician
Bennedetto's Auto Repair
05.2011 - 08.2013
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Changed, rotated, and balanced tires on different types of vehicles.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
Education
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA06.2012
High School Diploma -
Delaware County Technical School
Folcroft, PA06.2012
Skills
- Strong Work Ethic
- Engine repair
- Valid Driver's License
- Hand and power tools
- Brake systems understanding
- Preventive Maintenance
- Replacing parts
- Troubleshooting skills
- Diagnostic abilities
- Customer Service
- Brake Systems
- Inspecting vehicles
- Steering systems
- Tire Services
- Suspension Systems
- Alignments experience
- Exhaust Systems
- Drivetrain Repair
Timeline
Automotive Technician
Leader Sunoco Service
05.2024 - Current
Mechanic Shop Foreman
Meineke Auto Care Center
02.2023 - 05.2024
Shop Manager
Todd's Brake Shop
05.2015 - 02.2023
Automotive Technician
Mcgarrigle's Automotive Services
08.2014 - 05.2015
Transmission Technician
Automotive Powertrain Industries
08.2013 - 08.2014
Automotive Technician
Bennedetto's Auto Repair
05.2011 - 08.2013
High School Diploma -
Upper Darby Senior High School
High School Diploma -
Delaware County Technical School
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