Alexandra Ozarowicz
North Apollo
Summary
Always been great in working in customer service. Building customer relationships. Holding a positive attitude even throughout stressful situations. Serving quality product in a timely manner. Following procedures. Following cleanliness and sanitation.
Overview
9
9
years of professional experience
Work History
Production Worker
Cook Medical
2024.07 - Current
- Operated production machinery to ensure efficient workflow and timely output.
- Monitored quality control processes to maintain product standards and reduce defects.
- Assisted in assembly line tasks, contributing to a streamlined production process.
- Executed safety protocols consistently to uphold workplace safety standards.
- Collaborated with team members to address production challenges and improve efficiency.
Bank Teller
First Commonwealth Bank Corporation
2023.07 - 2024.07
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries and resolved issues to enhance satisfaction and loyalty.
- Educated clients on bank products and services, promoting features that meet their financial needs.
- Maintained cash drawer accuracy through diligent reconciliation procedures, minimizing discrepancies.
Shift Leader
Arbys Resturant
2017.03 - 2023.07
- Supervised daily operations, ensuring high-quality service and food preparation standards.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Implemented inventory control measures to reduce waste and manage supply levels effectively.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
Education
High School Diploma -
West High School
Green Bay, WI2012-06
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Problem-solving
- Team oriented
- Fast-paced environment
Following procedures
- Workplace cleanliness
- Product assembly
- Product inspection
- Quality assurance
- Assembly procedures
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Customer relationship development
Timeline
Production Worker
Cook Medical
2024.07 - Current
Bank Teller
First Commonwealth Bank Corporation
2023.07 - 2024.07
Shift Leader
Arbys Resturant
2017.03 - 2023.07
High School Diploma -
West High School