Alexandria Mattox
Morton
Summary
Results-driven Business Office Manager with expertise in deadline management, staff training, and business operations. Demonstrated ability to enhance team productivity and streamline office processes.
Overview
12
12
years of professional experience
Work History
Business Office Manager
CorroHealth
2022.08 - Current
- Coordinated office operations, ensuring efficient workflow and resource allocation.
- Oversaw inventory management, maintaining optimal stock levels of office supplies.
- Trained administrative staff on software tools, improving team productivity and performance.
- Developed and maintained office policies and procedures to ensure operational efficiency and consistency.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Team Lead Sales Associate
Wine and Spirits
2020.11 - 2022.06
- Mentored junior staff, fostering professional development and enhancing team performance.
- Resolved conflicts within the team, promoting a positive work environment and collaboration.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Managed inventory levels, ensuring product availability and minimizing waste.
Server
320 Market Cafe
2018.02 - 2020.03
- Managed multiple tables efficiently, enhancing overall dining experience for guests.
- Provided exceptional customer service by addressing inquiries and ensuring satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu offerings and best practices in customer interaction.
Clerical Assistant
Action Mailers
2014.08 - 2016.09
- Assisted in data entry tasks, ensuring meticulous accuracy and timely updates to records.
- Organized and maintained accurate filing systems to ensure efficient document retrieval.
- Developed streamlined procedures for mail sorting and distribution, enhancing workflow efficiency.
- Coordinated office supplies inventory, optimizing ordering processes and reducing waste.
Education
Associate of Science - Business Administration And Management
Delaware County Community College
Media, PA2021-05
Associate of Science - Psychology
Delaware County Community College
Media, PA2019-05
Skills
- Operations management
- Office administration
- Budget management
- Employee onboarding
- Staff training
- Process improvement
- Spreadsheet creation
- File systems maintenance
- Deadline management
- Teamwork and collaboration
Timeline
Business Office Manager
CorroHealth
2022.08 - Current
Team Lead Sales Associate
Wine and Spirits
2020.11 - 2022.06
Server
320 Market Cafe
2018.02 - 2020.03
Clerical Assistant
Action Mailers
2014.08 - 2016.09
Associate of Science - Business Administration And Management
Delaware County Community College
Associate of Science - Psychology
Delaware County Community College