Alexis Blackshear
pittston
Summary
Accomplished leader known for optimizing operations and elevating team performance. Experience in managing diverse teams while ensuring compliance and exceptional customer service. Prepared to leverage expertise to enhance operational success.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Manager
Beacon Keystone Services
Pittston
04.2023 - Current
- Managed daily operations and ensured efficient workflow across departments.
- Supervised staff, providing guidance and support to enhance team performance.
- Coordinated schedules and allocated resources for optimal project execution.
- Maintained compliance with safety regulations and company policies consistently.
Third Shift Management
Glenmaura Senior Living
Pittston
12.2018 - 04.2023
- Supervised overnight staff to ensure quality care for all residents.
- Managed shift operations to maintain safety and compliance standards.
- Coached employees on interactions with customers to drive exceptional service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
High School Diploma -
Highschool North
Toms River, NJ06-2005
Skills
- Operational efficiency
- Staff supervision
- Project coordination
- Regulatory compliance
- Performance management
- Quality assurance
- Customer service
- Conflict resolution
- Problem solving
Languages
Spanish
Professional
Certification
OSHA
References
References available upon request.
Timeline
Manager
Beacon Keystone Services
04.2023 - Current
Third Shift Management
Glenmaura Senior Living
12.2018 - 04.2023
High School Diploma -
Highschool North