Summary
Overview
Work History
Education
Skills
Refrences
Certification
Timeline
Generic

Alexis Ehrhart

Dallastown

Summary

Encouraging and analytical problem-solver with talents for team building, leading and motivating. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance with multiple years experience within Retail, and Law Enforcement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Corrections Officer

York County Prison
06.2023 - Current
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Conducted pat downs and strip searches of inmates to prevent contraband from entering facility.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Routinely counted inmates and in response to potential security breaches.
  • Drove vehicles to transport inmates to hospitals, and or appointments.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Prepared reports to document incidents and violations.
  • Documented inmate behavior and activities in logbooks.

Assistant Manager

Buckle
09.2022 - 05.2023
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
  • Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.

Sales Lead Manager

American Eagle Outfitters
11.2020 - 12.2021
  • Focused on driving credit & rewards throughout the store with new ways of introducing them to guests, while training all associates as well.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
  • Made sure all appropriate marketing was updated throughout the store.
  • Drove conversion by having an associate at the front of the store for returns, and online order pick ups.
  • Attended weekly management meetings.
  • Participated in being our stores Loyalty Captain.

Corrections Officer

Lancaster County Prison
02.2019 - 08.2020
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions
  • Prepared comprehensive written reports to document inmate disturbances and injuries
  • Searched the prison for contraband
  • Tracked inmates through head counts, visitor logs and scheduled activities
  • Enforced all rules and regulations, and made sure policy was being followed at all times while on a block
  • Performed strip searches on all incoming females

Team Member

Target
10.2018 - 12.2018
  • Contributed to team success by completing jobs quickly and accurately
  • Learned all required tasks quickly to maximize performance
  • Folded and arranged garments in attractive displays
  • Cultivated customer-focused shopping environments by greeting and responding to all customers with friendly mannerism
  • Recommended alternative items when product was out of stock
  • Assisted customers promptly and politely, in person and via telephone
  • Answered multiple customer telephone calls at once, and transferred all of them promptly and in an appropriate manner

Sales Associate

American Eagle Outfitters Inc
10.2015 - 09.2018
  • Trained and served as a peer coach for new sales associates
  • Represented the brand and company professionally to drive store revenue
  • Answered questions regarding store policies and merchandise
  • Analyzed and properly processed product returns, assisting customers with other selections as needed
  • Organized products on racks and displays with focus on visual appeal and brand standards
  • Quickly and efficiently resolved customer issues and requests to achieve improved satisfaction scores
  • Identified and addressed complex problems affecting the organization, contributing positively to business development
  • Prioritized and accomplished wide range of tasks each shift
  • Provided repeat customers with exceptional care and attention

Education

High School Diploma - High School

PA Cyber
Midland, PA
06.2017

Skills

  • Teamwork promoter
  • Dependability
  • Managing routines
  • Upholding discipline rules
  • Problem solving
  • Open Minded
  • Dedicated
  • Consistent

Refrences

Available upon request.

Certification

Certified Correctional Officer.

Oleoresin Capsicum Certified.

Certified Field Training Officer.

CPR & AED Certified.

Timeline

Corrections Officer

York County Prison
06.2023 - Current

Assistant Manager

Buckle
09.2022 - 05.2023

Sales Lead Manager

American Eagle Outfitters
11.2020 - 12.2021

Corrections Officer

Lancaster County Prison
02.2019 - 08.2020

Team Member

Target
10.2018 - 12.2018

Sales Associate

American Eagle Outfitters Inc
10.2015 - 09.2018

High School Diploma - High School

PA Cyber

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Alexis Ehrhart