Summary
Overview
Work History
Education
Skills
Timeline
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Alexis Fernandez

Bethlehem

Summary

Compassionate and dependable service professional with a background in food service, retail, and hospitality, dedicated to supporting the health, comfort, and well-being of others. Experienced in safely preparation and serving food, maintaining clean and sanitary environments, and providing respectful, attentive service to individuals in need. Skilled in multitasking, teamwork, and clear communication — with a person-focused approach and a strong commitment to helping create a positive experience for customers. Seeking to contribute to the St. Luke's team as a Nutrition Service Aide by bringing empathy, efficiency, and a strong work ethic to every interaction.

Overview

3
3
years of professional experience

Work History

Barista

Starbucks
05.2024 - Current
  • Prepared and served food and beverages according to company recipes and food safety standards
  • Maintained clean, sanitary workstations and followed health guidelines to ensure safe food handling
  • Delivered exceptional service by communicating clearly, listening to customer needs, and resolving concerns efficiently
  • Supported team operations by restocking supplies, managing inventory, and keeping prep areas organized
  • Trained new employees on service protocols, food safety procedures, and team collaboration techniques
  • Thrived in high-volume settings, balancing speed, accuracy, and hospitality during rush hours

Cashier & Usher

AMC Theatres
09.2023 - 04.2024
  • Operated box office and concession registers to sell movie tickets, food, and beverages while ensuring accuracy and efficiency in high-volume settings
  • Maintained cleanliness and organization of theater auditoriums, lobbies, and restrooms in accordance with company standards
  • Assisted with stocking concession stands, preparing snacks, and adhering to food safety procedures
  • Collaborated with team members to support smooth operations during peak hours, organized events, and holiday releases

Cashier

Gerritys Supermarkets
07.2022 - 02.2023
  • Greeted customers in a friendly manner and provided assistance with questions about products, pricing, and store layout
  • Ensured a clean, organized checkout area and followed all policies including cash handling and loss prevention
  • Bagged groceries efficiently, maintaining customer satisfaction
  • Assisted customers with returns, refunds and resolving transaction issues

Education

Liberty High School
Bethlehem, PA
06-2024

Skills

    Customer Service
    Point-of-Sale Operation
    Food & Beverage Handling
    Team Collaboration
    Time Management
    Communication Skills
    Cleanliness & Sanitation
    Adaptability

Timeline

Barista

Starbucks
05.2024 - Current

Cashier & Usher

AMC Theatres
09.2023 - 04.2024

Cashier

Gerritys Supermarkets
07.2022 - 02.2023

Liberty High School

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Alexis Fernandez