Alexis Krotz
Pittsburgh
Summary
Detail-oriented professional with experience in customer-facing roles and animal care. Skilled in problem-solving, effective communication, and team collaboration, contributing to smooth operations and positive customer experiences.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tractor Supply Company
Pittsburgh
05.2025 - Current
- Assisted customers in selecting products and providing knowledgeable recommendations.
- Operated cash register and processed transactions accurately and efficiently.
- Maintained organized merchandise displays to enhance store presentation.
- Collaborated with team members to ensure smooth daily operations.
- Educated customers on product features, benefits, and usage techniques.
- Addressed customer inquiries and resolved issues promptly and professionally.
Kennel Technician
Walkers Pet HoTail • Pittsburgh, PA
Pittsburgh
05.2024 - 12.2024
- I came in for morning & evening shifts to let out all of the dogs to use the restroom while I cleaned their rooms.
- My coworkers and I would swap between cleaning rooms and keeping an eye on the dogs we let outside to use the restroom.
- I did meal prep for breakfast, lunch, and dinner.
- I would make health charts for dogs who were showing signs of distress or medical concerns.
- I let out the cats for playtime as well as feeding time.
- I would also work in the grooming salon as a bather, where I learned to bathe and dry, as well as clean their ears and teeth.
- I was educated more on dog safety and salon safety.
- I occasionally worked in doggie daycare.
- I prepared and gave their Bordetella nasal spray.
Pet Care Specialist
PetSmart
Pittsburgh
02.2023 - 03.2024
- I came in for 6 am to 2 pm shifts to first let out all of the dogs for a bathroom break and checked/cleaned their rooms.
- I did breakfast and lunch meal preps
- I worked in doggy daycare with a maximum of 20 dogs at a time
- I was educated on dog safety and behaviors
- I transported the dogs to the vet when needed
- I provided dogs with one-on-one playtime as well
Juice Barista
Salud Juicery
Pittsburgh
03.2020 - 09.2020
- In the morning, I would prepare bottled juices by squeezing many different fruits and adding other ingredients to a mixing bowl. I would then take orders at the register and prepare healthy smoothies, smoothie bowls, and even health shots. We would prepare each smoothie bowl type by creating baggies of the ingredients then keeping them stored in a freezer until we needed to blend them for the order. The next step was to neatly display the toppings and serve to the customer. I ensured each product was delivered in the highest quality.
Education
Bachelor of Fine Arts - Graphic Design
Point Park University
Pittsburgh, PASkills
- Graphic design
- Visual communication
- Project management
- Customer service
- Team collaboration
- Time management
Accomplishments
Dean's List Fall & Spring semesters of 2024 and 2025
Timeline
Sales Associate
Tractor Supply Company
05.2025 - Current
Kennel Technician
Walkers Pet HoTail • Pittsburgh, PA
05.2024 - 12.2024
Pet Care Specialist
PetSmart
02.2023 - 03.2024
Juice Barista
Salud Juicery
03.2020 - 09.2020
Bachelor of Fine Arts - Graphic Design
Point Park University