Alexis May
Palmyra
Summary
Dedicated and detail-oriented administrative professional with experience providing executive support, coordinating office operations, and maintaining efficient workflows in fast-paced environments. Skilled in calendar management, executive scheduling, travel coordination, records management, and handling confidential information with professionalism and discretion. Proven ability to prioritize tasks, support team operations, and deliver excellent customer service while maintaining strong organizational and communication skills. Proficient in Microsoft Office, Adobe Acrobat, and administrative systems with a strong commitment to accuracy and efficiency.
Overview
4
4
years of professional experience
Work History
Administrative Assistant (OA)
PA National Guard – HR Office
Annville, PA
01.2023 - Current
- Managed and directed 50+ daily phone calls and inquiries, ensuring efficient communication and routing.
Coordinated office events, meetings, and travel arrangements for leadership and staff. - Prepared and presented monthly and biweekly slide decks for staff and leadership meetings.
- Scheduled and facilitated 20+ monthly meetings in person and via Microsoft Teams.
- Processed and tracked confidential personnel records, badges, and access for 100+ employees.
Managed GSA vehicle maintenance schedules and usage documentation.
Front Desk Assistant
Blue Mountain Sport Complex
Annville, PA
05.2022 - 12.2022
- Verified and authorized IDs for 100+ military and government personnel daily, ensuring compliance with security procedures.
- Assisted customers with fitness equipment usage and facility services, supporting a positive experience for 50+ patrons per shift.
- Managed phone inquiries and scheduled facility reservations, coordinating daily bookings and customer requests.
- Monitored security systems and facility activity to ensure customer safety and policy compliance.
- Secured and locked all facilities after COB, ensuring proper shutdown procedures and restricted after-hours access.
Administrative Assistant
Accurate Accounting
Lebanon, PA
02.2022 - 04.2022
- Assisted and greeted 30+ customers daily, providing professional front-office support and customer service.
- Organized and maintained confidential client files and tax documentation for efficient record management.
- Prepared and assembled tax returns and legal documents with accuracy and attention to detail.
Education
HS Diploma -
Northern Lebanon HS
Fredericksburg, PA06-2021
Skills
- Calendar Management
- Executive Scheduling
- Records Management
- Travel Coordination
- Meeting Coordination
- Handling Sensitive & Confidential Information
- Customer Service
- Time Management
Timeline
Administrative Assistant (OA)
PA National Guard – HR Office
01.2023 - Current
Front Desk Assistant
Blue Mountain Sport Complex
05.2022 - 12.2022
Administrative Assistant
Accurate Accounting
02.2022 - 04.2022
HS Diploma -
Northern Lebanon HS