Alexis Shaner
East Stroudsburg,PA
Summary
Diligent server with solid background in providing exceptional customer service in fast-paced dining environments. Successfully handled high-volume tables, ensured customer satisfaction, and supported team efficiency. Demonstrated adaptability and multitasking skills consistently in dynamic situations.
Overview
5
5
years of professional experience
Work History
House Cleaner
Fresh Wave Cleaning
10.2024 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Waitress
May's Drive in
03.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier Team Lead
Boyer's Food Market
03.2020 - 03.2023
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
Bachelor of Science - Environmental Studies
East Stroudsburg University of Pennsylvania
East Stroudsburg, PA05-2028
Skills
- Strong multitasking
- Team collaboration
- Attention to detail
- Hospitality service expertise
- Memory retention
- Complex Problem-solving
Languages
Swedish
Limited Working
Timeline
House Cleaner
Fresh Wave Cleaning
10.2024 - Current
Waitress
May's Drive in
03.2023 - Current
Cashier Team Lead
Boyer's Food Market
03.2020 - 03.2023
Bachelor of Science - Environmental Studies
East Stroudsburg University of Pennsylvania
Similar Profiles
Abner PerezAbner Perez
Detailed/Housekeeper at Fresh Wave 🌊 CleaningDetailed/Housekeeper at Fresh Wave 🌊 Cleaning
Sasha KimSasha Kim
Account Manager at Wave CleaningAccount Manager at Wave Cleaning
Victor RiosVictor Rios
Cleaner Manager at Wave Cleaning ServicesCleaner Manager at Wave Cleaning Services