Alexus West
Philadelphia
Summary
Assertive Correctional Officer with experience enforcing rules to keep order within jails and prisons. Calm and dependable individual trained in defensive tactics and conflict resolution. Polished in monitoring inmate behavior and conduct to prevent crime and escapes. I am a Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Correctional Officer
City Of Philadelphia
03.2022 - Current
- Inspected cells and conducted random searches of common areas.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Maintained inmate logs and entered information into electronic offender record systems for regulatory monitoring.
- Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.
Sales Representative
Nordstrom Rack
02.2018 - 03.2022
- Developed key customer relationships to increase sales.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Improved overall customer purchasing experiences to promote steady revenue.
- Cleaned shelves, counters and tables to maintain organized store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Driver, Warehouse Orders
Amazon
06.2021 - 01.2022
- Delivered goods and services to customers on time and in excellent condition.
- Processed daily inventory receipts and quantities of supplies.
- Secured merchandise, avoiding damage during transportation.
- Documented daily mileage, gas and other data.
- Recorded discrepancies and damages to inventory and reported findings to supervisor.
Team Member
Kfc Chicken
04.2015 - 04.2018
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
High School Diploma -
Imhotep Institute Charter High School
Philadelphia, PA06.2017
Skills
- Facility Security
- Weapons Training
- Emergency Response
- Security Procedures
- First Aid and CPR Certified
- Safety
- Observation
- Customer Service
- Cashier
Timeline
Correctional Officer
City Of Philadelphia
03.2022 - Current
Driver, Warehouse Orders
Amazon
06.2021 - 01.2022
Sales Representative
Nordstrom Rack
02.2018 - 03.2022
Team Member
Kfc Chicken
04.2015 - 04.2018
High School Diploma -
Imhotep Institute Charter High School
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