Alfreisis Florentino Perez
Philadelphia
Summary
Organized office professional with experience with various administrative tasks such as preparing agendas, scheduling meetings and providing customer assistance. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
4
4
years of professional experience
Work History
Secretary
Jm Auto Service
06.2020 - 04.2022
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Liaised between clients and vendors and maintained effective lines of communication.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Customer Service Representative
Florentino & Batista Construction
03.2018 - 06.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Intern
Cradles To Crayons
- Organized donations for low income families.
Intern
SHARE Food Program
- Packed food for low income groups.
Education
Bachelor - Social Work
La Salle University
Philadelphia, PA05.2025
Associate of Arts - Liberal Arts
La Salle University
Philadelphia, PA05.2022
High School Diploma -
Kensington Health Sciences
Philadelphia, PA06.2020
Skills
- Bilingual in Spanish and English
Timeline
Secretary
Jm Auto Service
06.2020 - 04.2022
Customer Service Representative
Florentino & Batista Construction
03.2018 - 06.2020
Intern
Cradles To Crayons
Intern
SHARE Food Program
Bachelor - Social Work
La Salle University
Associate of Arts - Liberal Arts
La Salle University
High School Diploma -
Kensington Health Sciences
Similar Profiles
NOOR SYAZWANIE HISHAMUDINNOOR SYAZWANIE HISHAMUDIN
SALE ADVISOR at JM AUTO GALLERY SDN BHDSALE ADVISOR at JM AUTO GALLERY SDN BHD
Teoh Soon ChaoTeoh Soon Chao
Technician Team Leader at JM Auto Gallery SDN.BHDTechnician Team Leader at JM Auto Gallery SDN.BHD
TEH BOON SHEAN DAVIDTEH BOON SHEAN DAVID
Service Advisor at JM MOTOR SERVICE BUKIT MINYAKService Advisor at JM MOTOR SERVICE BUKIT MINYAK