Alicia Pletcher

Facilitated precise recording and management of financial accounts through coordinated efforts.

Managed petty cash funds to ensure accurate financial records for the front of house.

Oversaw activities of kitchen personnel.

• Used accounting software to reconcile accounts, track income, and generate invoices.
• Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
• Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
• Submitted cash and check deposits and generated cash receipts to record money received.
• Prepared and mailed invoices to customers, processed payments, and documented account updates.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.