Alicia Slagle
Yeagertown
Summary
Driven Cashier Team Lead with extensive experience at Giant Martins, I excel in team leadership and customer service. Renowned for enhancing team efficiency through expert coaching and POS system management. My adaptability and positive attitude ensure high customer satisfaction and operational excellence, embodying a commitment to continuous improvement and team success.
I worked part time for in home care agencies over the past 20 plus years while balancing raising my children. I love providing care to others in need. My youngest child will be starting high school soon and I am ready to restart my career.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Giant Martins
12.2023 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
PCA
Community Resources For Independence
03.2023 - 08.2023
Executed daily tasks including cooking, personal care support and escorting patients.
Education
Basic -
Juniata High School
Mifflintown, PA06.2002
Skills
- Customer service
- Team leadership
- Problem-solving
- Punctual and reliable
- Positive attitude
- Heavy lifting
- New hire training
- Opening and closing procedures
- Coaching and mentoring
- Motivational skills
- Adaptability and dependability
- Policy enforcement
- POS system operation
- Report generation
- Multitasking and organization
- Clear communication
- Empathy and patience
- Customer engagement
- Personal hygiene assistance
- Emotional support
- Dementia care
- Vital signs monitoring
- HIPAA compliance
- Emergency response
- Meal preparation
- Infection control
- Diabetes management
- Transfer techniques
- Seizure precautions
- Daily living assistance
- Safety awareness
- Medication reminders
- Patient documentation
- Mobility support
- Family support
- Care plan implementation
- Physical therapy assistance
- Rehabilitation support
- Oxygen therapy
- Range of motion exercises
- Feeding assistance
- CPR certification
- Basic life support
- Patient observation
- Mobility assistance
- ADL support
- Patient positioning
- Wound care
- Qualified in patient transport
- Professional bedside manner
- Catheter care
- Corrective action planning
- Blood glucose monitoring
- Hospice care
- Medical equipment operation
- Information protection
- Active listening
- Rehabilitative care
- Basic nursing care
- Restocking supplies
- Bed preparation
- Calm under stress
- Personal care aide (PCA)
- Housekeeping
- Patient relationship building
- Patient safety management
- Behavior redirection
- Family communication
Timeline
Cashier Team Lead
Giant Martins
12.2023 - Current
PCA
Community Resources For Independence
03.2023 - 08.2023
Basic -
Juniata High School
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