Alison Raab
Emigsville
Summary
A dedicated hostess at Stonybrook Family Restaurant, excelling in customer service and multitasking. Trained new staff to uphold high quality service while managing togo orders and reservations. Known for patience and empathy, ensuring a welcoming environment for all customers.
Overview
4
4
years of professional experience
Work History
Hostess
Stonybrook Family Restaurant
04.2021 - Current
- Greeted customers warmly upon arrival.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls and greeting guests simultaneously.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Supported servers, food runners, and bussers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Science - Communication Sciences And Disorders
Lebanon Valley College
Annville, PA05-2027
High School Diploma -
Central York High School
York, PA05-2023
Skills
- Customer service
- Teamwork
- Effective multitasking
- Patience and empathy
- Complaint handling
- Time management
Timeline
Hostess
Stonybrook Family Restaurant
04.2021 - Current
Bachelor of Science - Communication Sciences And Disorders
Lebanon Valley College
High School Diploma -
Central York High School
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