Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aliyah Hernandez

Lansdale

Summary

Strong background in creating and implementing engaging programs tailored to individual needs and abilities. Notable skills include communication, motivation, patience, and creativity, proven by success in fostering positive environments and promoting physical health and wellbeing. Proactive professional who has made a significant impact on client satisfaction through exceptional service delivery. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Front Desk Receptionist

Massage Envy Spa
01.2023 - 08.2025
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.

Caregiver

Zelis Healthcare
12.2022 - 01.2023
  • Monitored health and well-being of clients and reported significant health changes.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.

Restaurant Hostess

Outback Steakhouse
06.2019 - 01.2023
  • Tracked seated guests and available seating using computer-based and mobile reservation software.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.

Education

High School Diploma - undefined

Philadelphia Virtual Academy
Philadelphia, PA

Skills

  • Appointment scheduling
  • Patience and tolerance
  • Flexibility
  • Customer service
  • Multitasking Abilities
  • Computer literacy

Timeline

Front Desk Receptionist

Massage Envy Spa
01.2023 - 08.2025

Caregiver

Zelis Healthcare
12.2022 - 01.2023

Restaurant Hostess

Outback Steakhouse
06.2019 - 01.2023

High School Diploma - undefined

Philadelphia Virtual Academy
Aliyah Hernandez