Aliyah Prelick
Pittsburgh
Summary
Dedicated assistant with a solid background in customer service and relationship building. Skilled in managing communications and improving processes, contributing to enhanced operational flow and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant
King Services
Pittsburgh, PA
08.2024 - Current
- Assisted in coordinating schedules and meetings for team members to enhance workflow efficiency.
- Managed correspondence and communications, ensuring timely responses and information dissemination.
- Maintained organized filing systems, improving document retrieval and data management processes.
- Supported project planning by preparing materials and resources for team presentations and discussions.
- Increased efficiency by implementing new processes and providing administrative support to management.
Valet
K7 Parking
Pittsburgh, PA
09.2023 - 08.2024
- Parked and retrieved vehicles efficiently, ensuring customer satisfaction through prompt service.
- Maintained cleanliness and organization of parking areas to enhance operational flow.
- Assisted in training new staff on best practices for vehicle handling and customer service.
- Monitored parking lot conditions, reporting any issues to management for immediate resolution.
- Provided exceptional customer service by addressing inquiries and resolving concerns swiftly.
Cashier
Chick-fil-A
Pittsburgh, PA
10.2021 - 09.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with inquiries, providing knowledgeable product information and support.
- Trained new team members on operational procedures and customer service standards.
- Recognized for consistently delivering high-quality service, contributing to positive customer feedback.
Server
Paramount Senior Living
Pittsburgh, PA
11.2019 - 10.2020
- Delivered exceptional dining experiences by providing attentive service and addressing resident needs promptly.
- Collaborated with kitchen staff to ensure timely meal preparation and presentation for residents.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards.
- Assisted in training new staff on service protocols and customer engagement techniques.
- Developed strong relationships with residents, fostering a welcoming and supportive dining environment.
Education
High School Diploma -
Brentwood Highschool
Pittsburgh, PA06-2022
Skills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Relationship building
- Problem-solving
Timeline
Assistant
King Services
08.2024 - Current
Valet
K7 Parking
09.2023 - 08.2024
Cashier
Chick-fil-A
10.2021 - 09.2023
Server
Paramount Senior Living
11.2019 - 10.2020
High School Diploma -
Brentwood Highschool