Allena Sirmons
Pittsburgh
Summary
Healthcare professional with solid foundation in coordinating patient care and administrative tasks within healthcare setting. Proven track record of enhancing patient flow and supporting medical teams with critical administrative functions. Known for fostering teamwork and adapting to ever-changing healthcare environments, ensuring optimal patient care and operational success.
Overview
11
11
years of professional experience
Work History
Birth Registrar
UPMC Magee Women's Hospital
12.2024 - Current
- Ensuring accurate and timely collection and entry of vital statistics data related to birth certificates
- Completes required documentation for birth certificates as well as death certificates
- Ensures correct information is reported to the social security office
- Sends required documentation of all births to the local registrar and state in a timely manner
- Assisted families with obtaining copies of vital records, including birth certificates and social security cards, in a timely manner.
- Coordinated effectively with other departments involved in the post-birth care process, such as Social Security Administration representatives or adoption agencies if necessary.
- Educated new parents about the importance of registering their child''s birth within mandated timeframes for legal purposes.
- Managed high volumes of work efficiently by prioritizing tasks based on urgency and importance.
- Maintained strict confidentiality of sensitive information while handling patient records and documents.
- Prioritized work and completed tasks on time against tight deadlines.
Food Service Liaison
UPMC Shadyside Hospital
07.2019 - 01.2024
- Communicate patient concerns to supervisors or clinical staff.
- Process all phone calls using appropriate telephone calls
- Process all nutrition care orders accordingly
- Troubleshoot Interface issues with diet orders and resolves
- Prepares tray tickets for food assembly according to workflow
- Maintain record keeping and prepares reports as assigned
- Streamlined communication between departments for improved service delivery and customer experience.
Health Unit Coordinator
UPMC Shadyside Hospital
05.2022 - 11.2022
- Coordinate patient care by facilitating communication among patients, families, and the healthcare team
- Maintain patient records and perform clerical duties, include scheduling, ordering supplies, and processing physician orders
- Support unit operation by managing phone calls, responding to patient request and ensuring equipment functionality
- Uphold safety and compliance standards
- Enhanced communication between medical staff by promptly answering phone calls, relaying messages, and responding to inquiries.
- Assisted nursing staff with daily tasks, contributing to a well-organized and efficient unit environment.
- Assisted with processing patient admissions, transfers and discharges.
Zone Leader
Panera Bread
02.2016 - 01.2019
- Train new employees on how to prepare food or take orders
- Maintain a clean environment for customers by wiping down tables
- Ensure comfortability for customers by communicating
Employee
Summer Youth Employment Program
01.2014 - 01.2016
- Cleared garbage from the neighborhood by picking up trash off the sidewalk
- Helped the elderly citizens by doing things they could not by pulling weeds
Education
Associate of Science -
Community College of Allegheny
Pittsburgh, PA01.2022
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Taylor Allderdice
Pittsburgh, PA01.2018
Skills
- Training
- Customer Service
- Teamwork
- Supervision
- Time management
- Workflow coordination
- Patient registration
- Records management
Activities / Certifications
- Cheerleading, Taylor Allderdice, Pittsburgh Pa 2014 - 2018
- Babysitting License, American Red Cross PA 2017
Timeline
Birth Registrar
UPMC Magee Women's Hospital
12.2024 - Current
Health Unit Coordinator
UPMC Shadyside Hospital
05.2022 - 11.2022
Food Service Liaison
UPMC Shadyside Hospital
07.2019 - 01.2024
Zone Leader
Panera Bread
02.2016 - 01.2019
Employee
Summer Youth Employment Program
01.2014 - 01.2016
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Taylor Allderdice
Associate of Science -
Community College of Allegheny
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