Allison Duffan
Conway
Summary
Dynamic operations leader with a proven track record at UC Management LLC, driving strategic planning and operational efficiency. Expert in budget management and team mentorship, fostering collaboration to enhance productivity. Successfully implemented policies that significantly improved organizational growth and employee satisfaction, ensuring alignment with business objectives.
Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Operations
UC Management LLC
10.2023 - Current
- Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Monitored budget and utilized operational resources.
- Oversaw day-to-day production activities in accordance with business objectives.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Managed budgets and resources, optimizing allocation for maximum impact on business objectives.
- Mentored and coached team members to foster productive and engaging work environment.
General Manager
Romulus Restaurant Group
09.2014 - 03.2020
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Education
Associate of Science - Mortuary Science And Business
PIMS
Pittsburgh, PA05-2014
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
- Business management
- Quality assurance
- Teamwork and collaboration
Certification
Serv Safe - Restaurant Manager and Proctor
RAMP - Owner/Manager Certified
Timeline
Director of Operations
UC Management LLC
10.2023 - Current
General Manager
Romulus Restaurant Group
09.2014 - 03.2020
Associate of Science - Mortuary Science And Business
PIMS
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