Summary
Overview
Work History
Education
Skills
self reflection
Interests
Timeline
Generic

Allison Glessner

Dravosburg

Summary

Dynamic and adaptable professional with a strong background in customer service at Texas Roadhouse. Proven ability to manage high-pressure situations while enhancing guest satisfaction. Skilled in multitasking and effective time management, ensuring a clean and safe environment. Proficient in First Aid and CPR, committed to maintaining safety and providing exceptional support.

Overview

3
3
years of professional experience

Work History

Host , Silverware, Updater, Dishwasher

Texas Roadhouse
04.2025 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Answered customer questions about hours, seating, and menu information.
  • Followed supervisor instructions to complete tasks on time.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Kept work area clean, dry, and free of debris to prevent incidents and accidents.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.

Lifeguard

Buena Vista Pool
05.2024 - Current
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.

Cashier

Buena Vista VFFC
06.2022 - 08.2023

Education

High School Diploma -

Elizabeth Forward High School
Elizabeth, PA
06-2026

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Team player mentality
  • Adaptable to change
  • Customer engagement

self reflection

I am a hardworking working individual. I believe i perform well in high pressure situations, such as CPR or an angry customer.  My ability to take a high pressure situations and turn it around into a calm environments with different peoples expectations and satisfactions in mind. Keeping everyone safe and happy is my number interest in mind. 

Interests

  • Volunteer Travel
  • Historical Exploration
  • Backpacking
  • I participate in a variety of outdoor recreational activities
  • Playing Sports
  • Horseback Riding
  • Hiking
  • Camping
  • Running
  • Reading
  • Fashion and Style
  • Snowboarding
  • Swimming

Timeline

Host , Silverware, Updater, Dishwasher

Texas Roadhouse
04.2025 - Current

Lifeguard

Buena Vista Pool
05.2024 - Current

Cashier

Buena Vista VFFC
06.2022 - 08.2023

High School Diploma -

Elizabeth Forward High School

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Allison Glessner