Summary
Overview
Work History
Education
Skills
Timeline
Generic

Allison Kerwin

Avon

Summary

Innovative and knowledgeable leader with an understanding of the importance of being a player-coach. Results-oriented professional with extensive experience in commerical real estate lending and credit policy. Known for developing high-performing teams, ensuring alignment with organizational goals and compliance with industry and Bank regulations. Demonstrated excellent communication skills, fostering collaboration and cross-divisional relationships.

Overview

17
17
years of professional experience

Work History

Group Manager- Managed Assets

M&T Bank
Wilmington, DE
02.2024 - Current
  • Led cross-functional team of professionals to enhance operational efficiency and achieve strategic goals within a newly formed division of the Bank.
  • Developed and implemented processes and procedures surrounding second line of defense related to commerical real estate loans which were deemed criticized due to project performance.
  • Managed workflow timelines and deliverables, ensuring alignment with organizational priorities and client needs across a $1B book of business.
  • Ensured compliance with industry regulations and company policies, mitigating risks associated with non-compliance issues.
  • Identified areas of improvement through regular performance reviews, providing constructive feedback and coaching for team members.
  • Facilitated training sessions for team members, promoting knowledge sharing and skills development.

Group Manager- Commercial Real Estate

M&T Bank
Wilmington, DE
01.2016 - 02.2024
  • Led a team of Relationship Managers and Portfolio Managers to achieve operational and organizational goals focused on building shareholder value while ensuring customer satisfaction.
  • Developed and implemented strategic lending and sales initiatives to increase market share.
  • Fostered relationships with key stakeholders in the community to drive business development efforts.
  • Collaborated with cross-functional teams within the Bank to optimize overall lending operations and easy of transactions from origination to closing ad well as throughout the continuous credit monitoring process post closing.
  • Developed strong relationships with key stakeholders internally, fostering trust and collaboration between departments.
  • Collaborated with sales teams to drive revenue growth through targeted client sales efforts.
  • Implemented best practices in credit analysis to minimize default rates and maintain a healthy loan portfolio.
  • Built a high-performing team of lending professionals through effective recruitment, training, and performance management strategies.

Relationship Manager- Commercial Real Estate

M&T Bank
Wilmington, DE
01.2009 - 01.2016
  • Managed a commerical real estate book of business for the Delaware and Eastern Shore market in excess of $500 million, encompassing tier 1 relationships across the State.
  • Cultivated strong client relationships, enhancing customer satisfaction and loyalty.
  • Negotiated and closed complex deals with key clients, securing significant revenue streams.
  • Analyzed client needs to develop tailored financial solutions, driving account growth including facilitating cross-selling of bank products to increase revenue streams.
  • Coordinated efforts between various departments such as sales, credit and operations teams for smooth delivery of services to clients as well as to achieve prompt resolution to complex client issues or requests.
  • Participated in staff meetings to discuss innovative strategies to improve services.

Education

MBA -

Wilmington University
Newark

BBA -

Alfred University
Alfred, NY

Skills

  • Leadership
  • Cross-functional teamwork
  • Operations Management & Strategic Planning
  • Credit
  • Communication and relationship building
  • Business development
  • Staff development

Timeline

Group Manager- Managed Assets

M&T Bank
02.2024 - Current

Group Manager- Commercial Real Estate

M&T Bank
01.2016 - 02.2024

Relationship Manager- Commercial Real Estate

M&T Bank
01.2009 - 01.2016

MBA -

Wilmington University

BBA -

Alfred University

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Allison Kerwin