Allison St. Marie
Philadelphia
Summary
Detail-oriented and hardworking professional dedicated to maintaining smooth and efficient operations. Highly organized in coordinating paperwork and records to prevent errors and delays, excelling under pressure in handling high-volume traffic. Committed to going above and beyond to support team members and provide exceptional customer service. Motivated to continuously learn and grow, equipped for fast-paced work environments with a focus on improving processes and increasing customer satisfaction. Background in warehouse operations with a proven ability to accurately process orders, manage inventory, and utilize warehouse technology for enhanced efficiency. Experienced in problem-solving, service delivery, and effective time management.
Overview
14
14
years of professional experience
Work History
Machine Operator
Ellis Coffee
05.2024 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Upheld high-quality standards while meeting tight deadlines during periods of increased demand.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
- Managed inventory levels by tracking material usage and coordinating timely replenishment orders with suppliers.
- Ensured high-quality output, rigorously inspecting products to meet quality standards.
- Checked quality of Coffee product by frequent Grind, Air pressure, moister tests.
- Compiled reports analyzing performance data and presented findings and results.
INVENTORY CONTROL SPECIALIST/ AUDITOR
Honor Foods
11.2022 - 01.2023
- Kept precise documentation of inventory supply levels.
- Researched and corrected transfer errors and inventory variances.
- Took inventory and examined merchandise to identify items to be reordered and replenished.
- Examined and inspected stock items for wear and defects, reported any damage to supervisors
- Used forklifts and pallet jacks to transport items to staging areas or loading docks
- Disposed of damaged or defective items
- Kept records of out-going orders.
- Conducted periodic cycle counts to verify inventory accuracy, identifying discrepancies early on to mitigate potential issues.
- Completed physical inventory counts each month.
- Audited and corrected discrepancies in inventory numbers.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
SHIPPING AND RECEIVING ASSOCIATE
La Colombe
10.2016 - 12.2021
- Created bills of lading for efficient shipment processing.
- Checked and signed delivery slips to receive shipments
- Utilized hands trucks, pallet trucks, and other equipment to move heavy loads around the warehouse
- Performed cycle counts to verify inventory, complete audits, and maintain records.
- Maintained a clean warehouse environment through diligent organization of materials and supplies necessary for daily operations.
- Demonstrated strong attention to detail when inspecting received items for defects or damage before accepting deliveries into inventory storage areas.
- Enhanced customer satisfaction, ensuring timely shipment of products and accurate order fulfillment.
- Assisted in training new associates, sharing best practices for successful shipping and receiving operations.
- Ensured accuracy of invoices by verifying shipment contents against purchase orders before dispatching goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Communicated with vendors and suppliers to verify timely delivery of goods.
- Completed basic mathematical calculations to check weights and dimensions of shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
DELI CLERK
Shoprite
05.2016 - 10.2016
- Ensured timely restocking of deli products.
- Checked displays daily to verify appropriate refrigeration temperatures
- Operated machinery and ensured proper functionality.
- Interacted with customers, managed order intake, and promoted new products to ensure exceptional service.
- Weighed deli products accurately to ensure quality.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.
DELI / CASHIER
Wawa
09.2015 - 03.2016
- Crafted diverse drink and food options in deli environment.
- Processed various payment methods and ensured accurate cash drawer balance.
- Restocked and organized store to enhance product visibility.
- Engaged customers, built connections, and maintained positive attitude
- Maintained hygienic conditions by systematically cleaning counters, floors, and display cases in alignment with safety guidelines.
- Contributed to a positive work environment by effectively communicating with colleagues and supervisors.
- Ensured food safety, adhering to proper storage and handling.
- Managed time wisely to complete tasks quickly while still providing attentive service to customers.
- Provided exceptional service, addressing customer inquiries and resolving issues promptly.
- Maximized customer loyalty by remembering preferences and engaging in friendly conversations during transactions.
WINNER CIRCLE
Dave and Busters
04.2011 - 08.2015
- Guided customers in choosing products, entering orders, and processing payments.
- Monitored customer feedback and confirmed customer satisfaction
- Inventory Managements
- Organized products to ensure a visually appealing shopping environment,
- Delivered exceptional support to enhance client satisfaction.
- Collaborated with team members to ensure smooth workflow and meet customer satisfaction.
Education
High School Diploma -
Franklin Town Charter High School
Philadelphia, PA06.2008
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Computer skills
- Forklift and pallet jack operation
- Quality control
- Basic math
- Manufacturing experience
- Assembly procedures
- Quality assurance controls
Timeline
Machine Operator
Ellis Coffee
05.2024 - Current
INVENTORY CONTROL SPECIALIST/ AUDITOR
Honor Foods
11.2022 - 01.2023
SHIPPING AND RECEIVING ASSOCIATE
La Colombe
10.2016 - 12.2021
DELI CLERK
Shoprite
05.2016 - 10.2016
DELI / CASHIER
Wawa
09.2015 - 03.2016
WINNER CIRCLE
Dave and Busters
04.2011 - 08.2015
High School Diploma -
Franklin Town Charter High School
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