- Cooking
- Drawing and Painting
- Personal Development and Self-Improvement
- Enjoy hobbies that combine physical activity with outdoor exploration
Allissa Schultz
Northampton
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
5
5
years of professional experience
Work History
Server
City View Diner
03.2023 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely food and beverage service.
- Collaborated with kitchen staff to ensure order accuracy and quality control.
- Assisted in training new servers on menu offerings and service protocols.
- Processed payments accurately using point-of-sale systems, ensuring efficient checkout experience.
- Contributed to team efforts by supporting colleagues during peak hours and special events.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
Server
Friendlys Family Resturant
03.2021 - 03.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly, enhancing overall dining experience.
- Maintained cleanliness and organization of dining area to meet health standards.
- Served food and beverages promptly with focused attention to customer needs.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Education
High School Diploma -
Commonwealth Charter Academy
Northampton, PA05-2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Multitasking and organization
- Positive and professional
- POS operation
- Team player
- Adaptable and flexible
- Reliability
- Multitasking Abilities
Interests
Timeline
Server
City View Diner
03.2023 - Current
Server
Friendlys Family Resturant
03.2021 - 03.2023
High School Diploma -
Commonwealth Charter Academy