Allyson Schulze
Philadelphia
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Waitress
Bacco
Mechanicsburg
06.2025 - Current
- Provided prompt and friendly service to enhance customer dining experiences.
- Managed food and beverage orders accurately and efficiently during busy shifts.
- Assisted in training new staff on menu items and service protocols.
- Handled cash transactions and processed payments with attention to detail.
- Engaged with customers to build rapport and address any concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted other wait staff members in times of heavy customer traffic.
Babysitter
Alison Pedley
Wayne
08.2024 - 10.2025
- Supervised children's activities to ensure safety and engagement.
- Prepared nutritious meals and snacks for children's dietary needs.
- Developed creative playtime activities to stimulate learning and enjoyment.
- Assisted with homework and educational tasks to support learning goals.
- Maintaining a positive attitude while being patient and understanding with the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Remaining alert at all times while caring for multiple children simultaneously.
Barista/Trainer
Starbucks
Mechanicsburg
07.2021 - 08.2023
- Provided one-on-one guidance to new barista hires on all aspects of the job from daily operations to customer service standards.
- Answered customer phone calls and appropriately addressed questions and complaints.
- Presented and explained drink menu, answering questions to educate customers.
- Welcomed customers and answered questions regarding menu items and preparation methods.
- Coached staff members on effective communication skills enabling them build strong relationships with customers.
- Memorized or referenced readily accessible information to relay to customers.
- Operated cash registers and handled cash and card transactions.
- Created visual aids such as posters, diagrams and handouts to assist in teaching proper techniques for espresso extraction, milk steaming and latte art.
- Replenished supplies to maintain adequate stock levels.
- Followed operating instructions and troubleshot breakdowns, keeping equipment operational.
TOGO Food Prep
Chilis
Mechanicsburg
06.2021 - 10.2021
- Displayed strong communication skills when interacting with customers and staff members.
- Exhibited excellent organizational abilities by keeping track of inventory levels and restocking supplies as needed.
- Enforced strict adherence to local health codes by monitoring food temperatures regularly.
- Exercised problem-solving skills to handle customer complaints or other issues that arose during service hours.
- Provided friendly customer service by taking orders accurately and responding promptly to questions.
- Maintained cleanliness of work area throughout shift to ensure health and safety standards were met.
- Adapted quickly when faced with unexpected changes in order tickets or customer requests.
Education
Bachelor of Science - Health Sciences
Thomas Jefferson University
Philadelphia, PA08.2027
Skills
- Conflict resolution
- Order taking
- Performance evaluation
- Health and safety compliance
- Product knowledge
- Interpersonal communication
- Time management
- Problem-solving abilities
- CPR Certification
- Public Speaking
- First Aid Training
- Teaching Strategies
- Customer service
- Effective communication
- Food safety standards
- Educational support
- Employee training
- Menu recommendations
- Compliance standards
- Allergy awareness
- Physical stamina
- Strong multitasking
Certification
First Aid and CPR
Extracurricular Activities
Delta Phi Epsilon (ΔΦΕ) Volleyball Club
Timeline
Waitress
Bacco
06.2025 - Current
Babysitter
Alison Pedley
08.2024 - 10.2025
Barista/Trainer
Starbucks
07.2021 - 08.2023
TOGO Food Prep
Chilis
06.2021 - 10.2021
Bachelor of Science - Health Sciences
Thomas Jefferson University