Allyssa guzman
Commonwealth Of Pennsylvania
Hazleton
10
years of professional experience
Detail-oriented professional with over 10 years in cash handling and customer service within fast-paced retail and warehouse settings. Expertise in processing payments, maintaining records, and resolving customer concerns while adhering to company procedures. Committed to upholding confidentiality and delivering exceptional service.
Work History
Sales Associate
2 Years 2 Months- Assisted customers in product selection, providing tailored recommendations based on individual needs.
- Processed cash, credit, debit and check transactions accurately using point-of-sale systems.
- Maintained knowledge of inventory levels and product promotions to enhance customer experience.
- Collaborated with team members to achieve sales targets and improve store performance.
- Balance responsibilities involving payments, receipts, and daily store procedures.
Warehouse Clerk
1 Year 1 Month- Managed inventory control processes to ensure accurate stock levels and timely order fulfillment.
- Conducted regular quality checks on incoming goods, maintaining high standards for product integrity.
- Improved efficiency with quick and accurate loading of boxes.
- Processed incoming shipments upon package receipt by scanning boxes and envelopes.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
Cashier/ Customer Service Representative
8 Months- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Assisted customers in locating products and provided product information.
- Handled cash, credit, and debit transactions while ensuring compliance with store policies.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier/Shelf Stocker
5 Years 7 Months- Maintained accurate cash drawer and reconciled daily sales reports.
- Assisted in inventory management, restocking shelves as needed.
- Trained new staff on cash handling procedures and store policies.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
High School Diploma
Skills
Customer relations
Conflict resolution
Attention to detail
Inventory management
Time management
Data entry & Record keeping
Data management
Timeline
Sales Associate
Commonwealth Of Pennsylvania
05.2024 - CurrentRead More
Warehouse Clerk
Chewy Fullfillment Center AVP
03.2023 - 04.2024Read More
Cashier/ Customer Service Representative
Lowes Home Improvment
08.2022 - 04.2023Read More
Cashier/Shelf Stocker
Beer Garage
12.2016 - 07.2022Read More
Central Dauphin East Highschool
High School Diploma
Read More