Alondra Plasterer
Richland,Pa
Summary
Proven leader and efficient time manager, I significantly enhanced customer satisfaction and safety procedures at Eastern Lebanon School District. Skilled in staff training and employee onboarding, my approach boosted productivity and reduced food waste, demonstrating a keen ability in decision-making and team leadership.
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
25
25
years of professional experience
Work History
Interim Manager
Eastern Lebanon School District
10.2017 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved safety procedures to create safe working conditions for workers.
- Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates closely.
- Prepared food items by following recipes and product directions.
Machine Operator/Quality Control
Giorgio Fresh Pack
10.2004 - 01.2009
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Elevated team morale and productivity by leading by example and providing support where needed.
- Coordinated closely with quality control personnel to ensure adherence to established standards.
- Implemented quality control measures, reducing product damage during shipping and storage.
Prep Line Cook
Pachulos Italian Restaurant
08.2003 - 10.2004
- Worked closely with other line cooks to ensure consistency across all stations, delivering a cohesive dining experience for guests.
- Utilized strong multitasking skills to effectively manage multiple orders at once while ensuring high-quality output and timely service.
- Managed multiple tasks simultaneously while maintaining attention to detail, ensuring accuracy in food preparation and presentation.
- Provided excellent customer service by swiftly addressing any concerns or special requests from guests regarding dietary restrictions or preferences.
- Maintained a clean and sanitary work environment, adhering to health department regulations and ensuring safety for all staff members.
- Reduced food waste by implementing proper storage techniques and monitoring expiration dates.
- Collaborated with the head chef to create innovative menu items, resulting in increased guest satisfaction.
Waitress
Alebrijes Mexican Bistro
02.2002 - 12.2003
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Processed orders and sent to kitchen employees for preparation.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Line Cook/
Old Country Buffet
04.2000 - 03.2002
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Boosted employee morale through positive attitude, willingness to assist others when needed.
- Grilled meats and seafood to customer specifications.
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Maintained balanced cash drawer with correct money values and accurate documentation.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Secretary's Assistant
Spanish Church Pentecostal
06.2000 - 04.2001
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Education
Timpanogos
Alpine, UTSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Goal setting
- Safety procedures
- Employee onboarding
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Interim Manager
Eastern Lebanon School District
10.2017 - Current
Machine Operator/Quality Control
Giorgio Fresh Pack
10.2004 - 01.2009
Prep Line Cook
Pachulos Italian Restaurant
08.2003 - 10.2004
Waitress
Alebrijes Mexican Bistro
02.2002 - 12.2003
Secretary's Assistant
Spanish Church Pentecostal
06.2000 - 04.2001
Line Cook/
Old Country Buffet
04.2000 - 03.2002
Timpanogos
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