Alonna Fisher
West Mifflin
Summary
To obtain a position that leverages my education, professional experience, and lived expertise in supporting others through meaningful and impactful work. Compassionate Recovery Support Worker known for high productivity and efficient task completion. Specialize in client-centered support, crisis intervention strategies, and effective communication with diverse populations. Excel in empathy, active listening, and teamwork to facilitate clients' recovery journey and well-being.
Overview
14
14
years of professional experience
Work History
Sales & Marketing Specialist
Jaam Apparel Inc.
05.2017 - Current
- Managed sales and marketing efforts for both domestic and international wholesale clothing markets.
- Developed and maintained strong relationships with overseas manufacturers and domestic buyers.
- Conducted market research to identify trends and target audiences, improving brand presence.
- Created marketing strategies to increase visibility and sales across multiple platforms.
- Oversaw the coordination of product development, pricing, and distribution logistics.
Member Engagement Specialist
WaySpring
06.2022 - 05.2025
- Served as the primary point of contact for members, building trusting relationships through proactive outreach and support.
- Assisted members in navigating behavioral health and social service systems.
- Connected individuals with community resources, healthcare providers, and recovery support.
- Utilized motivational interviewing to encourage member participation and engagement in health and wellness goals.
- Maintained detailed documentation and ensured compliance with HIPAA and organizational policies.
- Collaborated with clinical and non-clinical teams to improve member outcomes.
Sober Living House Manager
Next Step
Pittsburgh
06.2011 - 02.2014
- Managed daily operations of sober living house for residents' support.
- Developed house rules and guidelines to foster accountability among residents.
- Maintained accurate records of resident admissions, discharges, and incidents.
- Assisted in developing individual service plans for each resident based on their needs.
- Enforced consequences for violations of house rules in accordance with policies set forth by management.
- Conducted random drug screenings on site per facility policy guidelines.
Education
Integrative Health Coach -
Institute for Integrative Nutrition
11.2025
Master of Arts - Forensic Psychology
Argosy University
Phoenix, AZ01.2014
Skills
- Member Engagement & Outreach
- Behavioral Health & Substance Abuse Knowledge
- Motivational Interviewing
- Sales & Marketing Strategy
- Cross-Cultural Communication
- CRM & Documentation Systems
- Health and Wellness Coaching
- Community Resource Coordination
Timeline
Member Engagement Specialist
WaySpring
06.2022 - 05.2025
Sales & Marketing Specialist
Jaam Apparel Inc.
05.2017 - Current
Sober Living House Manager
Next Step
06.2011 - 02.2014
Integrative Health Coach -
Institute for Integrative Nutrition
Master of Arts - Forensic Psychology
Argosy University